Strada Services · 23 hours ago
AC Parts & Claims Coordinator
Sanford, FL
Full-time
Onsite
Entry Level
2+ years expStrada Services is a company that focuses on parts coordination and claims processing. The AC Parts & Claims Coordinator will be responsible for ordering and receiving parts, processing warranty claims, and coordinating with various teams to ensure timely service and customer satisfaction.
CommercialConstructionElectrical DistributionService Industry
Responsibilities
Monitor Vendor Web Sites for communication of parts orders & warranty claims
Submit claims on Vendor Web Sites for jobs that are completed and have warranty parts replaced
Update Sage jobs in BOLT with warranty Claim Numbers, Purchase Order Numbers, vendor supplied Order numbers & notes
Order parts and request materials as needed per the job request of service coordinators, supervisors & technicians
Assist with the retail team of verifying & ordering equipment for retail jobs
Tracking down parts shipped & advising service coordinators of ETAs, back orders, and equipment warranty verification
Coordinating with the sales team on what equipment is available and time frame to obtain equipment. Coordinating with warehouse & purchasing in the event parts and or equipment needing to be picked up
Advising customers & builders of ETA of parts and or scheduling time frame
Qualification
Required
Extensive knowledge of inspection and measurement techniques and equipment
Extensive knowledge of machining and machining processes
Ability to read blueprints
Excellent analytical and problem-solving skills
Excellent organizational skills and attention to detail
Excellent verbal and written communication skills
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
High school diploma or equivalent required
Proven administrative & customer service experience
Prolonged periods sitting at a desk and working on a computer
Must be able to traverse production facility to conduct inspection
Must be able to lift up to 15 pounds at a time
Preferred
Two years of experience as a quality control inspector preferred
Benefits
Competitive Pay Rates, paid EVERY Friday
Opportunities for Advancement
Paid Time Off (PTO) – Start accruing on Day 1!
Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Employee Assistance Program (EAP)
Life Insurance and AD&D
Company-Paid Basic Life Insurance for ALL Employees
Educational Assistance
401(k) after 90 days
Company
Strada Services
Strada Services is a full service electrical, security, and air conditioning contracting company servicing residential, commercial, and industrial customers in Florida and in the South East United States for over 20 years.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2021-01-01Private Equity
Leadership Team
Brad Manning
Chief Information Officer (CIO)
Recent News
trilanticnorthamerica.com
2023-08-17
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