Credence · 1 day ago
Program Analyst AFIT/CI
WPAFB, Ohio, United States
Full-time
Onsite
Senior Level
5+ years expCredence is a company that supports mission-critical needs through technology, focusing on AI/ML and enterprise modernization. They are seeking an experienced Program Analyst to support the Air Force Institute of Technology School of Civilian Institution Programs, managing program support, communication, and enrollment processes for military officers pursuing advanced degrees.
GovTechInformation TechnologySoftware
No H1B
Security Clearance Required
Responsibilities
Provide program support to the AFIT/CI Directorate as a senior advisor to the Directorate leadership, assisting with planning, execution, and monitoring of key programs and initiatives
Facilitate communication and coordination across various teams and stakeholders, ensuring alignment with Directorate objectives
Manage graduate professional officer enrollments in a variety of academic specialties and providing guidance to CI Program Managers
Create and maintain electronic and paper records in compliance with the approved DAF requirements. Retention and disposition schedules will be followed for proper and timely destruction. Program execution statistics and any enrollment completion records necessary for annual programming decisions within AFIT, Air University, or other Headquarters-level agencies, are provided to the responsible authorities when requested
Document organization-specific processes and their roles and responsibilities within them (as derived from the requirements in this PWS)
Provide expert data analytic support to leadership and budget analyst in the development, management, and strategic analysis of AFIT/CI program enrollment and financial data. This includes identifying trends and elevating process improvements to leadership
Monitor content on the AFIT/CI student portal and identify errors and recommend changes when appropriate
Proactively identify, analyze, and resolve complex application and enrollment management issues that arise during program execution, ensuring minimal disruption to student services and program operations. This includes:
Investigating and resolving escalated application and enrollment issues that require in-depth analysis and coordination with multiple stakeholders (e.g., staff and mission partners)
Developing and implementing process improvements to prevent recurring application and enrollment issues and enhance the overall student experience
Serving as a subject matter expert (SME) on application and enrollment management policies and procedures, providing guidance and support to other team members
Conducting root cause analysis of complex issues to identify underlying systemic problems and recommend corrective actions
Developing and maintaining documentation of common issues and their resolutions, creating a knowledge base for future reference, and
Collaborating with IT staff to troubleshoot technical issues related to application and enrollment systems
Qualification
Required
Clearance: Secret
MS/MA degree in Human Resources, Business Management, Healthcare Management or related discipline
Five years experience in higher education administration
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sid Chowdhary
Founder & Chief Executive Officer (CEO)
Recent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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