Infoshare Systems, Inc. · 6 hours ago
Helpdesk III (Desktop/Service Desk Support)
Infoshare Systems, Inc. is seeking a Helpdesk III to provide desktop and service desk support. The role involves troubleshooting hardware and software issues and managing the imaging and deployment of PCs.
ConsultingFinancial ServicesHealth CareInformation TechnologyManufacturingProfessional ServicesSoftware
Responsibilities
Ability to troubleshoot (over phone) hardware, operating system, and software issues
Imaging / Deployment of PCs
Qualification
Required
5+ Years in desktop support, service desk, help desk (etc)
Ability to troubleshoot (over phone) hardware, operating system, and software issues
Imaging / Deployment of PCs
History of work in Wisconsin for WI based clients
The candidate must be a current resident of Wisconsin
No relocations. Must have history of working for Wisconsin based clients
Preferred
Call center environment a plus
ITSM/Ticketing exposure nice to have (Cherwell, etc.)