Helpdesk III (Desktop/Service Desk Support) jobs in United States
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Infoshare Systems, Inc. · 6 hours ago

Helpdesk III (Desktop/Service Desk Support)

Infoshare Systems, Inc. is seeking a Helpdesk III to provide desktop and service desk support. The role involves troubleshooting hardware and software issues and managing the imaging and deployment of PCs.

ConsultingFinancial ServicesHealth CareInformation TechnologyManufacturingProfessional ServicesSoftware
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Responsibilities

Ability to troubleshoot (over phone) hardware, operating system, and software issues
Imaging / Deployment of PCs

Qualification

Desktop supportTroubleshootingImaging/DeploymentITSM/TicketingCall center experience

Required

5+ Years in desktop support, service desk, help desk (etc)
Ability to troubleshoot (over phone) hardware, operating system, and software issues
Imaging / Deployment of PCs
History of work in Wisconsin for WI based clients
The candidate must be a current resident of Wisconsin
No relocations. Must have history of working for Wisconsin based clients

Preferred

Call center environment a plus
ITSM/Ticketing exposure nice to have (Cherwell, etc.)

Company

Infoshare Systems, Inc.

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Infoshare group is comprised of Varutra consulting.

Funding

Current Stage
Late Stage

Leadership Team

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Ashok Ramanjanappa
Chief Operating Officer
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Company data provided by crunchbase