Ripple Fiber · 10 hours ago
Locate Technician
Frederick, Colorado, United States
Full-time
Hybrid
New Grad, Entry LevelRipple Fiber is an innovative company focused on providing high-speed internet and creating opportunities for communities. The Locate Technician will be responsible for locating the company's infrastructure to prevent service interruptions and ensuring high levels of customer service.
InternetISPNetwork Hardware
Responsibilities
Managing locate tickets that come from 811
Locating accurately to avoid damage to Ripple infrastructure
Create and maintain network documentation
Using monitoring network performance tools to troubleshoot problem areas
Assist with escalations (2nd Line support) to resolve end user issues
Keeping Ripple’s locates within SLA
Capable to be available for emergency locates
Mastering the ability to use locate equipment
Qualification
Required
Must have a valid state driver's license and safe driving record
Ability to operate hand tools and handheld mobile devices
Experience working in customer service, construction, electrical, technical or related field is a plus
Clean driving record
Work a flexible schedule, including evenings and weekends
Identify wire and cable colors
Qualify on pre-employment assessments
Be available for overtime, emergency call outs and holiday work
Lift and move up-to 60 lbs. – some of our ladders weigh 50-60 lbs
At times work in small spaces or lofts (up to 28 ft.)
Must meet ladder safety weight requirements (maximum 275 lbs. including gear) in accordance with OSHA standards
Benefits
Competitive pay
Comprehensive health benefits
401(k) with company match
Company
Ripple Fiber
Ripple Fiber is an internet service-provider company.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$350M2025-05-28Undisclosed
2025-05-28Debt Financing· $350M
Leadership Team
Greg Wilson
Founder and Chief Executive Officer
Recent News
thefastmode.com
2025-12-19
Business Wire
2025-12-03
Company data provided by crunchbase