VXForward · 1 day ago
Salesforce Einstein and CRM Analytics Developer
United States
Full-time
Remote
Mid LevelVXForward is a leading technology solutions provider that helps to create business value with innovative and cost-effective services across different industries. The role involves configuring Einstein Conversation Insights within Salesforce, integrating it with Microsoft Teams, and utilizing CRM Analytics to build dashboards and derive insights from conversation data.
Business IntelligenceCyber SecurityInformation TechnologySoftware
Responsibilities
ECI Configuration: Direct, hands-on experience configuring Einstein Conversation Insights within a Salesforce environment
MS Teams Integration: Proven track record of successfully integrating ECI with Microsoft Teams for seamless data and voice capture
Analytics Mastery: Expert-level proficiency in CRM Analytics (CRMA) to build dashboards and derive actionable insights from conversation data
Technical Troubleshooting: Ability to navigate API nuances and permission sets required for third-party meeting platform integrations
Qualification
Required
Direct, hands-on experience configuring Einstein Conversation Insights within a Salesforce environment
Proven track record of successfully integrating ECI with Microsoft Teams for seamless data and voice capture
Expert-level proficiency in CRM Analytics (CRMA) to build dashboards and derive actionable insights from conversation data
Ability to navigate API nuances and permission sets required for third-party meeting platform integrations
Company
VXForward
VXForward is an IT solutions and services company that offers business intelligence, cybersecurity, and software development services.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase