C&W Services · 17 hours ago
Facilities Services Account Manager
Fort Dodge, IA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $110K/yr
5+ years expC&W Services is the industry leader in maintenance and janitorial programs for various facilities. The Account Manager will oversee maintenance and facility activities, ensuring safety, customer relations, and compliance with regulations while managing budgets and staffing.
Facility ManagementHeating Ventilation and Air Conditioning (HVAC)LandscapingPersonal Care and Hygiene
Hiring Manager
Scott Tallman
Responsibilities
This position will be responsible for the direction, coordination and performance of all assigned maintenance and facility activities
This includes “Safety First” program, customer relations, employee development, staffing, policy implementation / enforcement, budget preparation and cost control
Includes profit and loss responsibility for the account, quality control, maintenance process development and conformance, and all account administrative functions. Must demonstrate good judgment at all times when making judgments affecting the company’s business
This position will be responsible for all company salaried and hourly positions at this account. Oversight of all processes ensuring conformance to federal, state, and local regulations, and conformance with company and customer policies
Interact with customer and client personnel to assist in customer/client expectations
Coordinate activities throughout customer/client portfolio to ensure effective, efficient performance in all assigned activities. Assist in the development of long-range planning in assistance of the customer/client and the company’s goals and objectives
Development and maintenance of performance metrics records
Communications with all team members to assist in the development of short/long range planning in assistance of the company’s goals and objectives
Ensure team members perform assigned tasks in a safe, effective, and efficient manner
Must maintain positive customer and employee relations
Qualification
Required
Possess a minimum of five years' experience in maintenance management
Demonstrate good judgment at all times when making judgments affecting the company's business
Ensure team members perform assigned tasks in a safe, effective, and efficient manner
Maintain positive customer and employee relations
Ability to observe details at close range (within a few feet of the observer)
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
Manual Dexterity — The ability to quickly grasp, manipulate, or assemble objects
Substantial lifting (up to 50 pounds) is required
Ability to move for extended or continuous periods of time
Ability to ascend and descend staircases, ladders, and/or step stools
Ability to operate applicable hand tools, power tools, and equipment
Ability to operate forklifts or other vehicles in a safe manner
Ability to wear a respirator while performing job duties
Communication/ Expression — The ability to communicate information and ideas so others will understand
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
Preferred
An advanced degree in Industrial Maintenance, Engineering, or Management is preferred, but not required
Experience in supervision, planning / scheduling, and estimating preferred
Membership and demonstrated participation in industry related professional organizations (SMRP, IFMA, BOMA, etc.) with applicable professional certification is desired
Demonstrated proficiency in creating and working with documents in Microsoft Word, Excel, and PowerPoint
Benefits
Weekly pay on Fridays
Comprehensive benefits day one, including Employee Perks and Daily Pay Program
Advancement opportunities
Training to work in a cutting-edge facility
Company provided safety apparel and uniforms
Company
C&W Services
C&W Services brings a new identity, outlook and purpose to the facility services industry.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jodi Swinburne
Chief Operating Officer
Matthew Noe, GPHR
Interim Chief Operating Officer
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