Synchrony · 1 day ago
AVP, Product Optimization Analyst
Costa Mesa, CA
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $155K/yr
6+ years expSynchrony is a financial services company seeking an AVP, Product Optimization Analyst to support product optimization analytical activities across new products. The role involves collaborating with various teams to drive analytics and optimization strategies while analyzing complex datasets to inform product performance improvements.
Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies
Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions
Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF
Leverage client partners data share and work with external data providers to understand 'off-us' customer behaviors, economics and competitive landscape to optimize products
Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders
Design and implement analysis frameworks to measure product performance and identify opportunities for improvement
Partner with SME’s across the organization to accelerate learning of data structure and contents
Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences
Support product testing, experimentation, and validation efforts with rigorous data analysis
Establish test and control strategies and create metrics to measure/track performance of those strategies
Perform other duties and/or special projects as needed
Qualification
Required
Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry
3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses
3+ years leading large-scale analytics projects
3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others
2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI)
Ability and flexibility to travel for business as required
Preferred
Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field
Extensive knowledge of card industry P&L, drivers and assumptions
Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred
Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups
Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success
Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques
Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely
Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance
Benefits
Annual bonus based on individual and company performance
Company
Synchrony
Synchrony is a consumer financial services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-15Post Ipo Equity· $500M
2014-08-01IPO
Leadership Team
Brian Doubles
President & CEO
Raj Deol
SVP, Sam’s Club Marketing Leader
Recent News
Benzinga.com
2026-01-21
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase