Aptive Environmental · 21 hours ago
Inside Sales Team Lead
Provo, UT
Full-time
Onsite
Entry, Mid Level
$75K/yr - $75K/yr
1+ years expAptive Environmental is a pest control service provider that aims to be a world-recognized brand. They are seeking an Inside Sales Team Lead to coach and develop sales representatives, monitor performance metrics, and execute revenue goals while ensuring a high-quality customer experience.
CommercialEnvironmental ConsultingService Industry
Responsibilities
Lead, coach, and develop inside sales representatives through ongoing one-on-one coaching, call reviews, and skill development to improve close rates, service rates, and contract value
Monitor individual and team performance metrics, including KPIs, revenue targets, and activity levels, to ensure consistent goal attainment
Execute monthly and annual revenue goals by managing team performance and implementing corrective action plans when necessary
Provide real-time support and queue coverage to maintain consistent sales execution and customer experience
Analyze performance data using CRM and reporting systems to identify trends, opportunities, and areas for improvement
Address performance gaps, scheduling needs, workflow disruptions, and customer escalations using established systems, policies, and procedures
Make routine decisions related to coaching plans, daily priorities, scheduling adjustments, and issue resolution within company guidelines
Collaborate with Operations, Marketing, Workforce Management, Technology, and HR to support sales effectiveness and operational alignment
Communicate performance expectations, feedback, and results clearly with sales representatives and leadership
Interact with customers only on escalated issues as needed to support service quality and retention
Perform other related duties as assigned
Qualification
Required
Minimum of 1+ years of sales leadership experience or 2+ years of experience as part of a high-performing sales team
Knowledge of inside sales operations, performance metrics, and revenue-driving activities
Ability to coach sales representatives and analyze performance data using CRM and reporting systems
Strong critical thinking, problem-solving, and decision-making abilities in a fast-paced environment
Clear written and verbal communication skills with team members and leadership
Ability to adapt to changing priorities and operational needs
Benefits
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match up to 4%
Paid holidays and paid time off
Upbeat and exciting company culture and much more!
Company
Aptive Environmental
Aptive environmental provides environmentally responsible residential and commercial pest solutions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-27Acquired
Leadership Team
Vess Pearson
CEO
Mark Lawrence
Chief Financial Officer
Recent News
2025-08-29
2024-04-08
Company data provided by crunchbase