Tishman Speyer · 17 hours ago
Client Service Manager
Chicago - The Loop
Full-time
Onsite
Entry, Mid Level
$60K/yr - $65K/yr
1+ years expTishman Speyer is a diversified developer, operator, and investment manager of top-tier real estate. The Client Service Manager is responsible for delivering outstanding customer service and supporting the Property Management Office to ensure seamless day-to-day operations.
Commercial Real EstateProperty DevelopmentReal EstateReal Estate Investment
Responsibilities
Provide a warm and welcoming experience for customers and visitors
Promote and contribute to Tishman Speyer’s ZO. amenity offerings
Maintain a high level of customer satisfaction, responding to customer needs in a timely manner
Provide leadership to Client Service Coordinator
Actively support the Property Management team in fostering long lasting relationships with customers
Provide support to ensure smooth operations of the Property Management Office (PMO)
Oversee new customer onboarding procedures
Process all invoices in a timely manner, confirming charges against existing contracts, budget and proposals
Prepare monthly accruals with Operations Manager oversight is critical
Create and maintain customer OT HVAC billable spreadsheet based on lease language
Respond to customer account statement inquiries
Assist with annual budgeting such as customer billable income/expenses, building office expenses, ZO. expenses, etc
Maintain the customer portal to ensure current building communication and procedures are available to our customers
Distribute the monthly rent statements
Create letters and Work Order backup invoices to upload with rent statements
Verify Work Orders and bill through the Angus Work Order System
Accounts payable – process bills daily to correct budget account
Assist the Property Management team with projects and communication
Qualification
Required
1 to 3 years of experience in commercial real estate or hospitality industry
Accounting background/experience is mandatory
Bachelor's degree
Proficient in Microsoft Office or equivalent
Ability to understand and communicate in English, verbally and in writing
Preferred
Thrive in an innovative and fast-paced environment
Accounting experience/reading General Ledgers, Assembling Accruals
Demonstrate strong interpersonal skills
Provide exceptional customer service
Strong mentorship and leadership qualities
Benefits
Discretionary annual bonus
Comprehensive medical, dental, and vision insurance
Life and disability insurance
401(k) plan (with matching contributions)
Wellness benefits
Company
Tishman Speyer
Tishman Speyer is a real estate developer, owner, and investor that specializes in properties located in major cities worldwide.
1001-5000 employees
H1B Sponsorship
Tishman Speyer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (5)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$6.83BKey Investors
La CaisseRBC Capital Markets
2025-04-11Debt Financing· $331M
2025-01-08Debt Financing· $2.85B
2024-10-18Debt Financing· $3.5B
Leadership Team
Rob Speyer
President and CEO
J
Jenny Wong
Senior Managing Director
Recent News
2025-12-24
2025-12-12
Company data provided by crunchbase