Topaz HR · 13 hours ago
Senior IT Project Manager
Topaz HR is an IT and Voltage Services provider specializing in deep niche education, real estate, and construction markets. They are seeking a Senior IT Project Manager to lead client projects from concept to completion, collaborate with engineers, and provide leadership for technical resources.
Human Resources
Responsibilities
Lead day-to-day operations of the technical team, including managing workload, assigning tasks, balancing priorities, and ensuring consistent execution across all projects
Provide strong leadership: set expectations, coach team members, support professional development, conduct performance discussions, and maintain accountability
Oversee team communication, ensure alignment, remove roadblocks, and maintain a productive, positive working environment
Plan department capacity, forecast resource needs, and coordinate staffing for upcoming projects
Collaborate with engineers to review, refine, and validate technical solution designs
Translate designs into clear implementation plans, timelines, task breakdowns, and deliverables
Lead full project lifecycles from kickoff through delivery, while managing multiple active projects at the same time, ensuring all phases stay on scope, schedule, budget, and quality expectations
Oversee IT migrations and infrastructure projects to ensure accurate, smooth implementation
Communicate proactively with clients, vendors, and internal leaders to ensure clarity, alignment, and timely updates
Monitor project risks, dependencies, issues, and changes, and implement corrective actions when needed
Ensure documentation, SOWs, diagrams, and project records are created and maintained
Manage department metrics, performance indicators, timelines, and workload distribution to drive continual improvement and consistent delivery
Qualification
Required
4+ years of experience managing IT projects or leading technical implementation work
Prior team management and guidance of engineers or technical teams
Strong understanding of IT fundamentals (Microsoft 365, Azure, networking basics, endpoints, security stack)
Ability to interpret engineering designs and communicate them effectively
Excellent client-facing communication and organizational skills
Proven ability to manage scope, timelines, expectations, and multiple deadlines
Preferred
MSP experience preferred
Experience contributing to technical SOWs or proposals preferred
Familiarity with Microsoft 365 migrations, Azure projects, or common SMB IT infrastructure preferred
Experience with ConnectWise Manage or similar PSA platforms preferred
PMP, CSM, or similar certifications preferred
Benefits
Health Insurance
Vision & Dental Insurance
Performance Incentives
401(k)
PTO
Paid Holidays
Professional Development