Salesforce · 7 hours ago
Senior Manager, Systems Engineering
Virginia - Herndon
Full-time
Onsite
Mid, Senior Level
4+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking an Engineering Leader to join the Build and Automation organization, responsible for building industry-leading software and expanding offerings for customers. The role involves managing a team, collaborating with technical staff, and ensuring compliance with internal policies.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Coordinate build activities in restricted regions, serving as the liaison between build engineers and the commercial service teams that own and operate services
Operate effectively in a fast-paced environment to resolve complex issues quickly and prioritize competing demands
Ensure all work executed by the Build and Automation team aligns strictly with the company’s internal compliance policies and directives
Collaborate with other technical staff to discuss and resolve technical issues and customer concerns as needed
Drive Problem Management by populating and participating in Root Cause Analyses (RCAs) and transitioning them to the Global Solutions team
Identify new work opportunities and prepare or assist with technical proposals
Automate the detection and resolution of recurring build issues within the restricted environment
Qualification
Required
Active TS/SCI clearance with polygraph required
A related 4-year technical degree or equivalent work experience required
4+ year proven experience managing a team of developers or engineers operating in a restricted environment
Systems engineering experience in enterprise scale internet service engineering or support role
Mentoring/training systems engineers and systems development engineers
Proven experience in culture setting for larger organizations - being able to influence change across multiple teams and disciplines - including those teams without experience working in restricted environments
Program and product management skills - track record of delivering technical programs, projects, and products in a highly technical multi-team environment
Systems engineering fundamentals (networking, storage, operating systems)
Leading development life cycle processes and best practices, esp. in the areas of deployment automation
Preferred
BS or higher degree preferred in Computer Science plus relevant job-related experience
Expertise in Kubernetes based deployments and Kubernetes based development
Hands on experience configuring and running AWS (Amazon Web Services), using the CLI/SDKs
Experience in Docker orchestration and management
Ability to analyze and leverage data and metrics driven focus, both qualitative and quantitative
Experience working within both the Intelligence Community (IC) and Department of Defense (DOD) environments
Experience with distributed systems at scale
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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