Alpha Omega · 6 hours ago
Systems Administrator I
Alpha Omega is seeking a qualified Windows System Administrator to provide tier 1 support for science and administrative functions at NOAA's Southeast Fisheries Science Center in Miami, FL. The role involves managing network hardware, developing disaster recovery procedures, and providing technical guidance to customers and team members.
AnalyticsCloud ComputingInformation ServicesInformation Technology
Responsibilities
Install, configure, manage, maintain, and troubleshoot network hardware such as Workstations, Servers, Printers/Scanners and Switches
Developing disaster recovery procedures and contingency plans for sensitive documents
Monitor and maintain network infrastructure and data backup solutions
Provide technical guidance on a weekly basis to customers and team members regarding vulnerability mitigation methods, status, patch deployment strategies, firmware, and application updates
Ensure application compatibility and troubleshoot application compatibility issues
Create and implement change requests for incidents/problems as needed (JIRA)
Perform regular patch management tasks utilizing network infrastructure tools such as IBM BigFix, Nessus, Windows Server Update Services (WSUS), and EPO to help mitigate vulnerabilities
Create Fixlets and Tasks with IBM BigFix for testing/updating Servers/PCs and software applications/firmware to mitigate vulnerabilities
Develop system-hardening strategies and perform system-hardening procedures on Network devices, Servers, Operating Systems, Applications, Databases, and network accounts
Remove unused and unnecessary network accounts and privileges
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities
Configure and maintain Cisco Call Manager systems including desk phones and user voicemail Inboxes
Utilize network system security tools such as Local Administrator Password Solution (LAPS), and AD to apply password administration
Manage computer room facilities, accounts, and network permissions such as adding, removing, and maintaining user accounts, groups, and other functions in AD
Document end-user requests, business requirements, and IT issues
Develop and maintain installation and configuration procedures for hardware and applications software
Implement server-based requirements and improve and standardize project management and documentation processes throughout the enterprise in coordination with stakeholders
Utilize network system security controls to run regular IT security reports, reviews, and system audits
Create and implement compilers, group policies, scripts, and registry edits
Perform annual inventory tracking for new and used equipment and software
Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, Local Area Networks (LAN), and Wide Area Networks (WAN)
Follow up with customers to ensure the issue has been resolved
Managing software licensing
Qualification
Required
US Citizen; Public Trust clearance required
Associate's degree in Networking, Systems Administration, or comparable experience
3 years' experience with System Administration
Expertise in providing customer service and oral/written communication
Expertise in analytical and problem-solving
Expertise in troubleshooting and administering network technologies
Expertise in time prioritization and task management
Preferred
Expertise in installing, configuring, managing, maintaining, and troubleshooting network equipment Servers, PCs
Expertise in the administration of network operating systems such as WIN10, Server 2012 and newer
Substantial experience coordinating with a diverse group of customers and other team members on the assessment and development of policies and procedures to help contribute to IT development and IT security effectiveness
Knowledge of system documentation, configuration & management
Benefits
PTO including paid parental, military, and bereavement leave
Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
Life Insurance, STD/LTD term disability coverage, with employer paid premiums
401 (k) plan with a match that is 100% vested after you complete two years of service
FSA/DFSA/HSA flexible benefit plans
Annual Tuition & Professional Development Reimbursement benefit
Company
Alpha Omega
Alpha Omega delivers mission-focused solutions to ensure our nation’s continued global leadership.
Funding
Current Stage
Late StageRecent News
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