EVP Eyecare · 20 hours ago
Patient Service Representative I
Arlington KE Eye Centers - ARLINGTON, TX 76018
Full-time
Onsite
New Grad, Entry Level
$17/hr - $19/hr
0+ years expEVP Eyecare is a privately held company that operates a network of eyecare practices and surgical centers. They are seeking a Patient Service Representative I to provide excellent care service to patients by answering calls, scheduling appointments, and maintaining patient information.
Health Care
Responsibilities
Answers inbound phone calls for multiple practices
Schedules appointments, answer patient questions and requests in a timely and efficient manner
Responds to online appointment and information requests throughout the day – EVP Eyecare maintains an expected response time of 5 minutes during business hours on all appointment and online information requests
Confirms appointments for several office locations daily
Verifies patient information and clinical location on all calls
Maintains a working knowledge of all EVP services and practices
Maintains a pleasant and helpful attitude (hospitality)
Provides knowledgeable and caring service to all current and potential EVP patients and employees
Maintains a clean and orderly workspace and clinic
Serves as a model to other team members
Maintains a solid track record of punctual and reliable attendance
Assists in training new EVP team members
Other duties as assigned
Qualification
Required
High School Diploma or GED required
Basic computer skills
Effective written and verbal skills
Excellent customer service skills
Proves to be a trustworthy and reliable team member while maintaining a positive attitude each day
Preferred
Minimum 0-2 years' experience with patient facing interaction preferred
Call center experience highly desirable
Experience working with practice management software preferred
Basic Knowledge of Health Care and ACA requirements and regulations
Benefits
Medical
Dental
Vision Discounts
401(k) with company match
Life Insurance
Short Term & Long-Term Disability options
Employee Assistance Program
Generous time off plans
Company paid holidays
Company
EVP Eyecare
EVP EyeCare is a provider of eye care services through an expert team of physician specialists.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-12-14Acquired
Leadership Team
Christian Ellison
Board Advisor
Recent News
Company data provided by crunchbase