Erlanger · 14 hours ago
IT - Application Analyst III
Chattanooga, TN
Full-time
Onsite
Senior Level
5+ years expErlanger is a healthcare organization seeking an IT - Application Analyst III to provide application system support. This role involves collaborating with management to identify and resolve system needs, as well as developing operational process flows and metrics to enhance system performance.
Hospital & Health Care
Responsibilities
Provide application system support and collaborate independently with systems business/clinical management
Serve as technical resources to identify, analyze, prioritize and resolve system needs
Use cases, workflow and metrics to configure, maintain and monitor system use
Provide suggestions for potential application modifications, enhancements or business process changes as appropriate
Develop functional specifications and operational process flows, department procedures, business requirements, or other necessary documentation for approved system enhancements or modifications
Produce and provide analysis through reports, dashboards, and analytic tools to management
Develop Metrics and KPI's designed to monitor the performance of management and staff in achieving SLA's, adhering to process and the timely recording of pertinent data
Communicates effectively with users, colleagues, and developers
Provides estimates for moderate to complex work efforts
Supports multiple concurrent projects and/or application modules, educates and coaches other team members and manages user expectations
Manages tasks, resources, and project plans for team assignments
Demonstrates initiative, creativity, and flexibility in problem resolution
Qualification
Required
Baccalaureate Degree in Information Sciences or related field, OR equivalent combination of education and experience
De-escalation training, if applicable
Five years operational experience in clinical or healthcare, business or operation setting OR Minimum of Five (5) years of functional and/or systems analysis and reporting
Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education
Demonstrate strong knowledge and skills necessary to provide comprehensive support for systems/applications
Demonstrate strong knowledge on health care operations and the application of information technology to aid and improve health care functions
Participates in the development and design of the application(s) for which there is an in-depth knowledge required of the assigned system
Develop functional specifications and operational process flows, department procedures, business requirements, or other necessary documentation for approved system enhancements or modifications
Demonstrate strong knowledge of IS internal department processes as well as software application support
Require little to no supervision and collaborate independently with IS management
Provide Technical resource to identify, analyze, prioritize and resolve system needs
Able to use cases, work flows and metrics to configure, maintain and monitor system use
Demonstrates an advanced understanding of the business management
Produce and provide analysis through reports, dashboards, and analytic tools to management
Develop Metrics and KPI's designed to monitor the performance of management and staff in achieving SLA's, adhering to process and the timely recording of pertinent data
Communicates effectively with users, colleagues, and developers
Provides estimates for moderate to complex work efforts
Supports multiple concurrent projects and/or application modules, educates and coaches other team members and manages user expectations
Manages tasks, resources, and project plans for team assignments
Highly effective written and verbal communications and interpersonal skills to establish working relationships and education
Strong organizational skills in managing multiple priorities
Uses critical thinking skills regarding use of the clinical / business operations software applications
Demonstrates initiative, creativity, and flexibility in problem resolution
Demonstrates commitment to excellent customer service
Preferred
EPIC certification in the module(s) being represented
Experience in EMR installations
Company
Erlanger
Erlanger, named among "America's Best Hospitals" by U.S.
5001-10000 employees
H1B Sponsorship
Erlanger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Angel Moore, Esq.
CEO, Erlanger CHC's & Erlanger Health System Vice President Population Health
Stephanie Boynton
VP/CEO Erlanger Bledsoe/SVED and EWCH
Company data provided by crunchbase