City Building Engineering Services (CBES-US) · 1 day ago
Landlord Property Maintenance Coordinator
Charlotte Metro
Full-time
Hybrid
Mid Level
3+ years expCity Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. The Administrator I, Landlord Services is responsible for ensuring the maintenance of the client's leased locations and coordinating repairs with landlords to adhere to lease obligations.
Construction
Responsibilities
Analyze Landlord store maintenance and repair issues for all banners according to operational procedures and lease requirements in a timely manner
Analyze and prioritize work orders entered by stores as emergency situations due to safety concerns for associates and customers
Provide Landlords with proper notice of maintenance issues and follows up until completion
Provide legal notice of default to Landlords, Lenders and Property Managers for Landlord responsible issues not addressed, or where self-help was enforced, as required by the Lease. Enforce self-help per the Lease when necessary, consisting of sending out certified first and second notices and default letters to Landlords who refuse repair obligations. May consist of additional notices sent to Landlord’s lending institution per Subordination and Non-Disturbance Attornment agreements
Reviews Lease language to determine responsible party, previous work orders to support Tenant maintenance requests to Landlords and to validate notice of default to Landlords. Maintain and document information in the Centralized Maintenance Management System for future occurrences and proper routing of retail work orders. Partners on a daily basis with Legal, Construction and Maintenance to provide knowledge of landlord obligations per the lease for maintenance repairs, remodel work, equipment upgrades, and special projects
Generate scopes of work and obtain bids to cure default or address emergency issues, obtain and review quotes to have work completed if Landlord fails to cure the default
Negotiates with Landlords on percentage paid on repair costs where Lease is silent
Assist Landlords with request for Tenant to complete maintenance issues by researching issue and determining legal obligations per the lease and then directing to proper department or vendor to ensure issue is taken care of
Research and process customer complaints relative to Landlord maintenance
Instrumental in giving directions to other departments on property line disputes
Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualification
Required
High School Diploma or equivalent
3+ years' experience in Real Estate, Facilities Maintenance or Legal environment
1+ years' retail experience
Excellent written and verbal communication and interpersonal skills
Strong customer service skills
Proficient in Microsoft Office including Word, Excel and Outlook
Benefits
28 days of PTO
401(k) with immediate vesting and company match
Company
City Building Engineering Services (CBES-US)
City Building Engineering Services (CBES) US is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries in North America.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Marcy Mooney
Talent Acquisition Partner
Company data provided by crunchbase