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IT Field Analyst I jobs in United States
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Capital Health (US) · 1 day ago

IT Field Analyst I

Capital Health is the region's leader in providing progressive, quality patient care and is seeking an IT Field Analyst I. The role involves providing on-site technical support for IT-related issues, ensuring seamless IT operations across various environments.
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H1B Sponsor Likelynote

Responsibilities

Provides on-site technical support and troubleshooting for IT-related issues
Installs, configures, and repairs PCs, laptops, printers, peripherals, and telecom hardware
Troubleshoots network connectivity issues (wired & wireless) and VoIP phone system issues
Supports audio-visual and media equipment setup for meetings and events
Assists with IT asset deployment, workstation setups, and hardware relocations
Responds to urgent IT service requests in hospital and office settings

Qualification

CompTIA A+IT desktop supportHardware troubleshootingITIL FoundationMicrosoft Modern Desktop AdministratorNetwork+WindowsMacOSActive DirectoryCustomer serviceProblem-solving

Required

Associate degree in Information Technology, Computer Science, or a related field preferred
Two years' prior experience in IT desktop support, break/fix, or hardware troubleshooting is a plus
CompTIA A+ (must be obtained within 6 months of hire)
Drivers License
Basic knowledge of desktop hardware, printers, network configurations, peripherals, and telecom systems
Ability to install, troubleshoot, and maintain Windows and macOS devices
Familiarity with telecom support including VoIP phone setup, troubleshooting call quality, and softphone applications
Familiarity with Active Directory, user access management, and IT security policies
Strong problem-solving and hands-on troubleshooting abilities
Excellent customer service skills when working with users in person

Preferred

ITIL Foundation
Microsoft Modern Desktop Administrator
Network+

Benefits

Comprehensive and highly competitive benefits package
Variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits
Elective benefits employees may select to best fit the needs and personal situations of our diverse workforce

Company

Capital Health (US)

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Capital Health is the region’s leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology.

H1B Sponsorship

Capital Health (US) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$1M
Key Investors
Bank of America
2023-05-03Grant· $0.5M
2022-10-13Grant· $0.5M

Leadership Team

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Arlene Walsh
Chief Operating Officer
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Stephen Miller, JD
Sr. Vice President, Chief Legal Officer
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Company data provided by crunchbase