SilverStay · 4 days ago
Senior Account Executive - Health System Partnerships
Baltimore, MD
Full-time
Onsite
Mid, Senior Level
$125K/yr - $150K/yr
5+ years expSilverStay is hiring a Senior Account Executive to own and grow strategic hospital partnerships. This role requires deep understanding of hospital operations and involves managing operational challenges while building trust with clinical and executive leadership.
Health Care
Responsibilities
Lead end-to-end onboarding of SilverStay with new hospital partners
Embed onsite to understand hospital workflows, staffing constraints, and operational pain points
Partner closely with case management, social work, nursing leadership, utilization management, and physician leaders
Ensure SilverStay is operationally integrated, trusted, and delivering value from day one
Identify and proactively resolve staffing, throughput, discharge, and workflow challenges
Act as the escalation point for complex cases, operational friction, and service gaps
Translate hospital needs into actionable internal plans across SilverStay’s clinical, ops, and product teams
Track KPIs tied to LOS, throughput, staff relief, and patient outcomes
Build strong, trusted relationships with: Directors & VPs of Case Management, Nursing leadership, CMOs, COOs, and hospital presidents
Lead regular executive check-ins to review wins, issues, ROI, and expansion opportunities
Communicate clearly and credibly with senior leadership using data, outcomes, and narrative
Own the full lifecycle from pilot → contract → expansion
Multithread strategically across: Operational leaders, Clinical champions, Finance and executive decision-makers
Identify opportunities to: Expand scope of services, Add new use cases, Extend contracts across additional hospitals in the system
Partner with leadership to structure and close expanded agreements
Maintain rigorous follow-up on commitments, action items, and next steps
Track account activity, risks, and opportunities with precision
Prepare executive-level summaries, proposals, and expansion narratives
Operate with urgency, accountability, and attention to detail
Qualification
Required
Former Director (or Senior Manager) of Case Management, Care Management, Patient Flow, or Utilization Management in an acute-care hospital or health system
Deep understanding of hospital operations, discharge planning, LOS drivers, and staffing constraints
Proven ability to work credibly with executive leadership
Strong organizational skills with exceptional follow-through
Willingness to be onsite daily and manage multiple hospital locations
Preferred
Demonstrated commercial or sales experience (formal or informal)
Experience expanding pilots or programs into system-wide initiatives
Comfort owning revenue growth and contract expansion
Benefits
Comprehensive medical, dental, and vision coverage - including spouse and family.
401(k) with employer contribution.
Generous PTO plus holidays.
Flexible schedule with autonomy to structure your time around outcomes, not shifts.
Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.
Company
SilverStay
SilverStay offers innovative hospital discharge solutions for seniors.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Patrick Mish
Cofounder and CEO
Company data provided by crunchbase