Restaura · 18 hours ago
Vice President, Dining Operations
Restaura is a leading hospitality and culinary culture company specializing in food and dining management services. They are seeking a dynamic Vice President of Dining Operations to oversee and enhance hospitality operations across multiple venues within their Continuing Care Retirement Community, focusing on exceptional resident experiences and operational excellence.
Responsibilities
Lead, hire, train, motivate, coach, and develop hospitality team members to cultivate a high performance, resident focused culture
Oversee daily operations of multiple dining venues, including skilled nursing and assisted living dining services, ensuring exceptional resident satisfaction
Develop and enforce labor controls, staffing models, and scheduling practices to optimize operational efficiency and manage costs without compromising service quality
Manage financial performance of hospitality operations, including budgeting, forecasting, cost control, and P&L responsibility
Collaborate with executive leadership to implement strategies that enhance resident experience and drive operational excellence across all venues
Ensure compliance with all regulatory requirements, safety standards, and internal policies across all dining venues
Utilize culinary knowledge to support and collaborate with foodservice teams; CDM credential preferred
Analyze operational data to identify trends, implement corrective actions, and continuously improve service delivery
Serve as a role model for hospitality excellence, consistently setting high standards and driving continuous improvement
Partner with clinical, wellness, and ancillary teams to ensure a seamless, integrated resident experience
Qualification
Required
Minimum of 10 years of progressive leadership experience in hospitality, preferably within CCRCs, skilled nursing, assisted living, high end resorts, or country clubs
Demonstrated success in multi venue management with responsibility for multiple dining operations
Strong financial and operational acumen, including experience with budgets, labor management, and cost controls
Proven ability to recruit, develop, and lead high performing teams
Exceptional hospitality and customer service orientation with a track record of elevating resident experiences
Excellent communication, organizational, and problem-solving skills
Ability to travel between multiple venues as required
Preferred
CDM certification and culinary experience preferred but not required
Utilize culinary knowledge to support and collaborate with foodservice teams; CDM credential preferred
Company
Restaura
Restaura Hospitality Group is leading a transformative movement in the food and dining management industry, setting new standards for senior living, behavioral health, and specialty residential markets.
Funding
Current Stage
Growth StageCompany data provided by crunchbase