Consumer Relations Specialist jobs in United States
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Northeast Valley Health Corporation · 2 days ago

Consumer Relations Specialist

Northeast Valley Health Corporation is seeking a Consumer Relations Specialist who is a customer-friendly individual responsible for patient managed care eligibility and processing for benefit services. The role involves serving as a back-up to primary Business Office duties, including Registration and Medical Records.

CommunitiesHealth CareHealth InsurancePharmaceutical

Responsibilities

Perform services and duties related to patient managed care eligibility and processing for benefit services related to eligibility determination of clinic payer program
May serve as a back-up to all primary Business Office duties, i.e. Registration and Medical Records

Qualification

Certified Application AssistantCertified Enrollment CounselorManaged care experienceMedical terminology knowledgeMicrosoft Office proficiencyRegistration Clerk experienceSpanish fluencyProblem-solving skills

Required

High school graduate or General Educational Development (GED) Certificate with two years of experience in a community organization solving consumer problems
Must pass pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing
Ability to utilize a personal computer, with working knowledge of Microsoft office programs to include Microsoft Outlook
Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the grant
Current CA Driver's License, valid vehicle insurance, and an available vehicle required

Preferred

Certified Application Assistant (CAA) Certificate desirable
Certified Enrollment Counselor (CEC) by Covered CA
Prior experience in or working knowledge of a managed care environment
Some knowledge and understanding of medical terminology, and billing codes preferred
Prior experience as a Registration Clerk preferred

Company

Northeast Valley Health Corporation

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Northeast Valley Health Corporation (NEVHC) is one of the nation's largest community health centers.

Funding

Current Stage
Late Stage
Total Funding
$0.77M
Key Investors
LA Care Health PlanBecton Dickinson India
2023-08-28Grant· $0.5M
2022-08-08Grant· $0.27M
Company data provided by crunchbase