Renaissance Financial · 22 hours ago
Receptionist
Renaissance Financial is a comprehensive financial services firm dedicated to helping clients achieve financial freedom. The Receptionist role involves providing exceptional customer service and maintaining a welcoming environment for clients and visitors while managing various office responsibilities.
Financial Services
Responsibilities
Answer, screen and forward incoming phone calls
Ensure the reception area and conference rooms are always tidy and presentable
Maintain stock of necessary supplies in reception area & conference rooms
Welcome clients & visitors as soon as they arrive, notify their contact person, and ensure they are comfortable while they wait for their meeting to start
Manage conference room schedules and adjust meetings accordingly
Oversee all aspects of daily mail and shipping activities. This includes, but is not limited to, processing all inbound & outbound mail and packages, sending faxes, troubleshooting any mail delays or issues, and generating billing reports
Maintain office security protocols with visitor sign-in logs, inbound and outbound package logs, and securing locked spaces at the end of every day
Assist the Operations Manager with inventory management of office supplies, coffee and mail and shipping supplies
Maintain a file for vendor receipts, supply orders, packing slips and invoices
Assist the Records Management department with client scanning and distribute client documents received via mail in a timely manner
Qualification
Required
High School diploma
Two or more years of reception/office related experience
Experience with a multi-line phone system and fielding phone calls
Working knowledge of office etiquette
This position requires demonstrated professionalism and poise when working with clients and coworkers
Ability to be resourceful, organized, and proactive when managing multiple priorities at the same time, both independently and with a team
Solid interpersonal skills & resourcefulness when handling stressful or confidential situations
Ability to interact and communicate with people at all levels of the organization
Excellent written and verbal communication skills
Preferred
Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote, Teams)
Company Intranet
Soft Phone Applications (e.g. Cisco Jabber or RingCentral)
Computer Systems
Zoom
Voice messaging systems
Faxing
Printer, Scanner, Copier
Typing of at least 50 wpm
Benefits
Team outings
Industry leading benefits
Company
Renaissance Financial
Renaissance Financial is a financial services firm that provides customized solutions to assist individuals and businesses in reaching their financial goals.