Arizona Financial Credit Union · 3 days ago
Consumer Loan Titling Specialist II
Phoenix,AZ,US
Full-time
Hybrid
Entry Level
1+ years expArizona Financial Credit Union is seeking a Consumer Loan Titling Specialist II who will be responsible for managing vehicle loan titles and equity deed releases. The role involves handling member calls, ensuring compliance with regulations, and collaborating with various teams to facilitate lien placements and releases.
BankingFinanceFinancial Services
Responsibilities
Handles ACD and member calls regarding titling, lien placement, and lien releases
Completes Commercial motor vehicle record review and collaborates with Commercial team to ensure proper documents are collected for successful lien placement on commercial loans
Manage the equity loan deed release process. Ensures lien is released in compliance with (ARS) 33-707 statute which requires lender to record deed of release within thirty days of loan payoff
Work directly with AZ MVD and Authorized Third Parties to assess ongoing member and lien perfection impacts and risks. Report trends that may cause risk during loan processing to Consumer Lending Servicing leaders
Must meet AZ MVD and AZFCU compliance and regulatory requirements around vehicle lien placement and titling
Conduct research and follow up with lien holders to ensure liens timely lien releases, allowing for the completion our lien placement to meet AZMVD and AZ law requirements
Research auto loan payoff issues and errors to determine next steps. This requires following up with original lien holder and members and working directly with leadership for resolution
Responsible for working title follow up report daily to monitor lien placement and time frames are met
Maintain a titling workbook to track liens in process, ensuring information is documented for use by Compliance and management
Collaborate with Automotive Lending Manager and dealers to ensure dealers meet lien placement requirements and timeframes
Manage out of state registration and title transfer process. Works directly with member and out of state MVD and FDI/Dealertrack to ensure liens remain in place during the title transfer and registration process
Work with Risk when research is required for repossession, including completing motor vehicle reviews, title requests and title tracking
Completes loan default rate increases when the needed items to complete lien placement are not provided by the member. Is responsible for tracking and providing updates to leadership
Continue to perform Consumer Loan Titling Specialist duties and tasks
Understands Consumer Lending policies, processes, and practices
Maintains professional standards and adheres to Arizona Financial values
Ensures individual and credit union adherence to policies and standard business practices
Qualification
Required
One (1) year of lending (origination, processing, titles and/or servicing) experience
High School diploma or general education degree (GED)
Two (2) years of experience in a financial institution or related field in customer service or one (1) year with Arizona Financial Experience
Knowledge of computers and software applications
Ability to type 45 words per minute
Ability to read, write, speak, and use proper grammar in English
Ability to read and comprehend written instructions, correspondence, memos, and procedure manuals
Ability to communicate verbally on the telephone, speaking to members regarding sensitive inquiries or complaints
Ability to work efficiently and responsibly in an environment with multiple work demands and short timeframes
Ability to apply commonsense understanding when dealing with problems involving variables in standardized situations
Ability to calculate rates, ratios, income, and percentages
Preferred
Two (2) years of experience with Consumer Loans
Company
Arizona Financial Credit Union
Arizona Financial Credit Union is a not-for-profit financial cooperative that provides consumer and small-business banking services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Hysell
President & CEO
Recent News
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