Case Western Reserve University · 19 hours ago
Applications Developer 2
Case Western Reserve University is committed to excellence in education and research, and they are seeking an Applications Developer 2 to manage and maintain the Clinical Laboratory Information System (LIS) and other critical laboratory systems. This role is essential for ensuring seamless operation, compliance, and technical support while optimizing workflow efficiency in collaboration with laboratory staff and technology teams.
CharityHealth CareHospitalMedical
Responsibilities
Serve as the administrator for the Center's Laboratory Information System (LIS). Configure, maintain, and troubleshoot the LIS; ensure timely data entry, result queue monitoring, system performance, and user access control. Validate and configure system. Configure LIS to support API connectivity, ensure accurate data mapping, and oversee validation testing to confirm data integrity and compliance. Prepare system documentation for audits and inspections (CLIA, DOH, etc.), ensure ongoing compliance with all relevant regulatory frameworks. Map requirements gathering and workflow. Collaborate with the billing vendor to define data exchange requirements, including test codes, billing triggers, and reporting formats. (30%)
Optimize system integration and workflow. Collaborate with UTech and laboratory staff to support system interoperability, including HL7 interfaces, LabMatrix, clinical billing and instrument integration. Ensure the interface adheres to HIPAA, CLIA, and NYSDOH standards for secure transmission of patient and billing data. Lead ongoing support and maintenance. Monitor interface performance, troubleshoot data flow issues, and coordinate updates or enhancements as needed. Maintain documentation and change logs for audit readiness. (15%)
Secure Communications and PHI Compliance. Manage the Proofpoint secure email platform and Softlinx fax system to ensure compliance with HIPAA and other privacy regulations for external reporting and client communications. Ensure financial management of clinical laboratory billing and collections. Monitor the billing company closely to assure revenue is received and payments to affiliate hospitals are done in a timely manner and in accordance with the various affiliation agreements.(10%)
Oversee and troubleshoot the PRSQRL sample tracking platform to ensure accurate specimen receipt, workflow tracking, and final reporting. (10%)
Support quality and event reporting system. Administer the MediaLab IQE platform to manage quality events, client satisfaction surveys, and corrective actions. (10%)
Document and manage system validation and upgrades. Participate in the testing, validation, and documentation of software updates and new system implementations. Develop and maintain standard operating procedures (SOPs). (10%)
Manage domain and messaging. Maintain the Dreamhost domain (npdpsc.org) to support HL7 secure communications. (5%)
Provide user training, technical assistance, and change communication related to system upgrades and workflows. (5%)
Manage training and communication. Provide training to relevant staff on new workflows and serve as the point of contact for interface-related questions or escalations. (5%)
Perform other duties as assigned by NPDPSC leadership
Qualification
Required
High School education and 9 years of relevant experience; OR Associate's degree in related field and 5 years of progressive experience; OR Bachelor's degree in related field and 3 years of progressive experience
Familiarity with regulatory requirements such as CLIA, HITECH, FDA, and HIPAA
Strong troubleshooting skills for LIS, and domain/integration systems (HL7)
Ability to perform system configuration, user access control, and file definition within Orchard LIS platform
Experience validating and documenting system changes for compliance purposes
Familiarity with secure email, domain hosting, and fax server administration
Ability to develop SOPs, workflows, training guides, and regulatory documentation
Proficiency in MS Word, Excel, and documentation tools
Excellent verbal and written communication skills, especially with non-technical stakeholders. Ability to interact with colleagues, supervisors, and customers face to face
Ability to independently investigate issues and implement solutions
Demonstrated capacity to learn new platforms and drive process improvements
High attention to detail, particularly with compliance and quality assurance
Effective cross-functional collaboration with NPDPSC lab, and UTech
Responsive and supportive approach to end-user needs and escalations
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Ability to meet consistent attendance
Benefits
Excellent healthcare
Retirement plans
Tuition assistance
Paid time off
Winter recess
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$3.2MKey Investors
National Cancer Research Institute
2018-10-18Grant· $3.2M
Leadership Team
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