Senior Manager, Claims jobs in United States
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USA Truck, Inc. · 12 hours ago

Senior Manager, Claims

positionVan Buren, AR
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

USA Truck, Inc. is a company that has recently returned to local ownership and is currently transitioning systems. They are seeking a Senior Manager, Claims to oversee and manage bodily injury, property damage, and cargo claims arising from trucking operations, ensuring timely and effective claims resolution while supporting safety and compliance.

RailroadTransportation

Responsibilities

Manage and oversee complex bodily injury claims related to trucking accidents, including litigation and pre-litigation matters
Serve as the primary point of contact for internal stakeholders, insurers, and legal counsel
Evaluate claim exposure, set reserves, and develop resolution strategies in alignment with company goals
Lead investigations into accidents, including reviewing accident reports, medical records, and legal filings
Collaborate with safety and operations teams to gather facts and support claim defense
Monitor and report on claim trends, costs, and outcomes to senior leadership
Participate in settlement negotiations and mediations, ensuring cost-effective and fair resolutions
Provide training and guidance to junior claims staff and contribute to continuous improvement initiatives
Develop and implement standardized practices and procedures related to the handling of claims, setting of reserves, documentation of claim files, and all other matters related to the effective and efficient operation of the claims team

Qualification

Bodily injury claimsClaims management systemsNegotiation skillsInsurance-related certificationsAnalytical skillsCommunication skillsMicrosoft Office SuiteLitigation processesTravel ability

Required

Bachelor's degree required
Minimum of 5+ years of experience handling bodily injury claims, with a strong focus on trucking or transportation
In-depth knowledge of liability, insurance coverage, and litigation processes
Proven ability to manage high-exposure claims and work effectively with legal counsel
Strong analytical, negotiation, and communication skills
Proficiency in claims management systems and Microsoft Office Suite
Ability to travel occasionally for mediations, depositions, or site investigations

Preferred

insurance-related certifications (e.g., CPCU, AIC) preferred

Company

USA Truck, Inc.

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USAT Capacity Solutions is a provider of transportation and logistics services that include truckload, dedicated contract carriage, intermodal and brokerage spot market throughout North America.
dateFounded in 1983
location
Van Buren, Arkansas, USA
people-size1,001-5,000 employees
web-link
http://www.usa-truck.com/

Funding

Current Stage
Public Company
Total Funding
$40M
2026-01-09Acquired
2015-05-15Post Ipo Equity· $40M
1992-03-01IPO

Recent News

Arkansas Business — Business News, Real Estate, Law, Construction
Inside the Deal That Brought USA Truck Back to Arkansas
2026-01-16
Arkansas Business — Business News, Real Estate, Law, Construction
USA Truck Returns to Arkansas as Former CEO Joins New Ownership Group
2026-01-11
Talk Business & Politics
Former USA Truck execs buy the company, will remain based in Van Buren
2026-01-11
Company data provided by crunchbase