House Rx · 10 hours ago
Oncology Sr. Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$145K/yr - $180K/yr
8+ years expHouse Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses like cancer and autoimmune disorders. They are seeking an experienced Sr. Program Manager with expertise in Oncology to lead customer initiatives focused on success, operational management, and financial growth.
Health CareMedical
Responsibilities
Relationship Building: Establish and maintain strong, collaborative relationships with key stakeholders, including dispensers, clinic staff, financial personnel, providers, and executives. Your ability to connect with stakeholders at all levels is essential
Effective Communication: Tailor communication to suit various audiences, ensuring clarity and alignment. From engaging with prior authorization staff on operational details to delivering strategic insights during Quarterly Business Reviews (QBRs), your communication should be both clear and impactful
Objection Handling: Proactively address concerns and objections raised by stakeholders. Utilize reassuring and confident communication techniques to advocate for our program and ensure satisfaction across all organizational levels
Presentation Skills: Master the use of House Rx template decks, customizing them to meet specific customer needs. Ensure a polished presentation, adhering to professional standards both onsite and virtually
Customer Advocacy: Serve as the voice of the customer in all internal discussions, effectively communicating their needs and expectations. Your insights should drive internal strategies and decisions
Proactive Monitoring: Regularly monitor communication channels, task queues, and documentation to identify potential operational gaps before they impact customers. Aim for zero emergent escalations
Issue Resolution: Distinguish between program-related and operational issues, addressing customer expectations independently when possible, and escalating Clin Ops-related concerns as needed. Take ownership of investigations and ensure swift resolutions
Operational Alignment: Conduct bi-weekly operational reviews with internal teams, maintaining a high alignment score based on cross-functional feedback regarding clarity and execution
P&L Management: Oversee the program’s Profit & Loss statements, ensuring budgeted profitability targets are met or exceeded. Aim for a minimum of 5% above budgeted net profit margin across all live sites
Revenue Generation: Identify and implement new growth initiatives, maintaining or launching at least two initiatives per customer each quarter to contribute to a 10% increase in program revenue year-over-year
Customer Request Evaluation: Assess the financial and operational implications of customer requests, completing ROI analyses and presenting findings to stakeholders within three business days
Qualification
Required
8+ years of experience with a minimum of 3-5 years in program management or a similar role, with a demonstrated track record of success in customer relations, operational management, and financial oversight
Experience/knowledge of the pharmacy space is required; specialty pharmacy experience preferred
Experience in oncology is required
Strong relationship-building and communication skills, with the ability to adapt communication styles to various audiences
Proficient in analyzing financial data and driving program growth through data-driven decision-making
Experience in operational oversight, with a focus on issue resolution and process improvement
Preferred
Specialty pharmacy experience preferred
Benefits
Flexible work hours and flexible paid time off
Work remotely
Generous parental leave
Comprehensive healthcare, vision and dental benefits
Competitive salary and equity stake
Company
House Rx
House Rx is a health technology platform focused on improving affordability and patient access to specialty medications.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$85MKey Investors
Bessemer Venture PartnersFirst Round Capital
2025-11-12Series B· $55M
2025-11-12Debt Financing
2022-03-14Series A· $25M
Leadership Team
Ogi Kavazovic
Co-founder, CEO
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