Grafana Labs · 13 hours ago
Senior Solutions Engineer, Acquisition | IL, MI, OH, MN | Remote
Grafana Labs is a remote-first, open-source powerhouse that helps over 3,000 companies manage their observability strategies. The Senior Solutions Engineer will be responsible for technical engagement with customers, delivering product presentations, and collaborating with the Sales team to close opportunities.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
Qualification
Required
Ideally located in OH, IL, MI or MN
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running
Strong judgment, collaboration, and leadership skills
Ability to work and collaborate with an international team
First class written and oral communication skills to collaborate with remote-first internal teams and worldwide customers
Ability to skillfully articulate our value proposition and the technical advantages of our products
Love for solving technical challenges and thrive on bringing creative solutions to customers
Technical mindset and a desire to grow technically
Self-motivated, initiative, creative, and willingness to take risks
Benefits
Restricted Stock Units (RSUs)
100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key
30 days per annum annual leave
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Recent News
DevOps.com
2026-01-16
lsvp.com
2025-11-28
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