PNC · 2 hours ago
Product Management - Manager - C&IB Business Technology Servicing
Home Location-OH (OHH01)
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $172K/yr
5+ years expPNC is a leading financial services company focused on delivering the best experience for customers. The Product Management Manager will drive AI product strategy and oversee the development of AI-driven solutions within PNC's C&IB Business Technology Servicing organization.
BankingFinanceFinancial Services
No H1B
Responsibilities
Drives the business and financial results for a product or experience, utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience, through the leadership of a team managing new and existing products
Uses knowledge of emerging technologies to deliver a product to customers through all applicable channels. Presents initiatives to gain management buy-in. Manages progress to ensure initiatives are completed on time and within budget and meet strategic goals
Lead the full AI product lifecycle, from ideation and requirement gathering to execution, ensuring alignment with business objectives, integration with technology teams, and iterative improvement
Drive the development of AI product roadmaps and identify opportunities for AI-driven automation, collaborating with stakeholders to define clear product requirements and balancing customer needs with technical feasibility
Oversee the execution of AI initiatives, leveraging data analytics to optimize solutions, measure impact, and ensure timely delivery, while staying updated on AI advancements to continuously improve PNC's AI offerings
Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreast of emerging product and technology trends in the industry
Leads a team responsible for translating innovative concepts or designs into new or improved products, product lines or experiences. Recognizes, anticipates and resolves operational and process problems that arise. Presents initiatives to gain management buy-in
Evaluates potential product development or experience projects for feasibility and value and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery, and other internal service partners
Participates in client-facing and external stakeholder activities throughout the product lifecycle
Adheres to company-defined risk appetite as part of the first line of defense. Evaluates product for risk management, compliance and audit requirements
Manages, motivates and develops the performance of the Product Development Management team and key contributors including managing the performance evaluation process
Identifies talent gaps in team and staffs appropriately
Plan and lead design thinking workshops that drive understanding of requirements from the PNC’s users and clients
Qualification
Required
5+ years of industry-relevant experience
At least 3 years of prior management experience
University / college degree or a comparable combination of education, job specific certification(s), and experience (including military service)
Bachelors degree
Preferred
Business Objectives
Customer Solutions
Marketing
Product Development
Product Management
Sales
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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