Smarte Carte · 2 hours ago
Lost & Found Associate - JFK John F. Kennedy Airport - Full Time
Jamaica, New York, United States
Full-time
Onsite
New Grad, Entry Level
$20.50/hr - $21.50/hrSmarte Carte, Inc. is the leading concessionaire of various passenger services, and they are seeking a Lost & Found Associate at JFK Airport. The role involves reuniting customers with lost items, providing excellent customer service, and maintaining professionalism while handling lost and found items.
ConsumerConsumer ElectronicsConsumer GoodsRetail
Responsibilities
Understanding of how to read airline & flight information including but not limited to flight information display system (FIDS), airline tickets, & itineraries
Collect lost and found items found within the terminal and process promptly
Calculate and forward found items to customers by way of shipping
Track shipments to ensure they are delivered to customer
Provide excellent customer service and attention to detail
Maintain high ethical standards and professionalism
Multitask and prioritize as necessary to meet customer needs
Represent the company with integrity and dedication
Other duties as assigned
Qualification
Required
Mornings, nights, weekends and holidays required as needed
Excellent office and computer skills
Computer and Smart Phone proficient
Strong organizational, communication and verbal skills
Ability to project a professional and knowledgeable demeanor
Cash handling experience
Good problem solving and decision-making ability
Excellent oral and written communications skills
Basic math skills
Must be fluent in English both speech and writing skills
Proven customer service skills
General knowledge of JFK Airport and its Terminals
Experience in a customer-facing role
High school diploma required
Ability to get Airport Badge is required
Must be able to stand and walk for duration of shift
Preferred
Bi or Multilingual preferred
Benefits
Group Health & Dental Insurance
Company Paid Life Insurance
Company Paid Short-term Disability
Matching 401k
Paid Time Off
Paid Holidays
Wellness Reimbursement Program
Company
Smarte Carte
Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.
Founded in 1967
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-15Acquired
Leadership Team
Drew Niemeyer
Chief Executive Officer
Scott Warren
Chief Financial Officer
Company data provided by crunchbase