Cortex · 2 hours ago
Principal Sales Engineer
Cortex is an internal developer portal that helps developers improve service quality and velocity. They are seeking a Principal Sales Engineer to take ownership of customer experiences and work cross-functionally with Sales, Marketing, and Engineering to impact product direction and company culture.
Artificial Intelligence (AI)Developer PlatformInformation TechnologyProductivity ToolsSoftware
Responsibilities
Establish relationships with engineering, SRE, DevX, and security teams acting as their technical resource throughout the pre-sales cycle
Work side-by-side with our account executives to technically scope opportunities and partner on pre-sales engagement
Understand and empathize with service architecture hurdles and headaches, delivering valuable technical solutions
Guide prospects in implementing Cortex best practices and delivering ad hoc product sessions
Implement internal solutions or enhance processes that improve quality of life for other sales engineers on the team
Provide guidance and feedback to engineering and product development teams from experiences in the field
Ensure the technical win for Cortex with tailored product demonstrations, guided enablement and onboarding, as well as routine technical office hours
Work strategically and creatively to ensure the prospect’s success during implementation, devising innovative solutions when appropriate
Attend conferences, helping to evangelize Cortex to the engineering community
Up to 50% travel required
Coach, mentor, train, and provide feedback to more junior members and additionally your peers on the Sales Engineering team
Qualification
Required
B.S. in Computer Science, Computer Engineering, Electrical/Mechanical/Aerospace Engineering or related field, or equivalent work experience
8+ years of hands-on industry experience at high growth start-up environment
Strong understanding of microservices and SaaS product to answer technical questions or concerns from customers
Experienced with writing scripts, automation, and operations for setting up, onboarding customers
Strong written and verbal communication for driving adoption and resolve questions/concerns/objections from customers
Highly organized, flexible, with can-do attitude
Strong problem investigation and resolution skills
Ability to mentor and coach junior team members
Ability to provide guidance and feedback on best practices in pre-sales execution to leadership
Preferred
Experience with several technologies in the software development and monitoring space such as APM, Observability, Security and Compliance, Containerization and Orchestration, Code Coverage, etc
Benefits
National medical, dental & vision insurance (we cover 100% for employees!)
Unlimited PTO & flexible working hours
401k plan
Gender-neutral parental leave
$1000 yearly Learning & Development stipend
$400 monthly perks stipend (use it on anything)
Pet Insurance
Company
Cortex
AI-powered Internal Developer Portal that helps engineering teams deliver reliable, secure, efficient software, faster.
H1B Sponsorship
Cortex has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$112.65MKey Investors
Scale Venture PartnersIVPSequoia Capital
2024-09-04Series C· $60M
2023-05-31Series B· $35M
2021-11-18Series A· $15M
Recent News
2025-09-14
2025-06-29
Company data provided by crunchbase