Swoon · 14 hours ago
Procure to Pay Operations Specialist
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$54/hr - $58/hr
4+ years expSwoon is seeking a Procurement Operations Sr Specialist to support day-to-day execution and absorb operational workload. This role focuses on ensuring accurate purchase orders and resolving procurement issues to maintain smooth operations.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Own day-to-day procurement execution from request intake through PO issuance
Validate intake requests for completeness, accuracy, and correct routing before PO creation
Create, update, and release POs with accurate entity, cost center, GL, dates, pricing, and payment terms
Ensure alignment between intake, contracts, and POs to prevent downstream invoice issues
Own resolution of POs flagged after creation due to missing data, mismatches, incorrect coding, timing changes, or approval gaps
Investigate root causes of flags (scope changes, pricing updates, delivery timing changes, system errors)
Process PO change orders, cancellations, and clean-ups to unblock invoicing and payment
Proactively clear aged or stuck POs that risk blocking AP or close
Escalate systemic or high-risk issues with clear context and recommended next steps
Partner with Sourcing, Legal, Security/TPRM, AP, and Accounting to resolve executional blockers
Work directly with business requesters and suppliers to correct issues and reinforce standard procurement pathways
Act as a steady execution point so issues are resolved without leadership intervention
Ensure PO data accurately reflects delivery expectations, timing, and commercial terms needed for accruals and invoice validation
Respond to AP and Accounting inquiries related to PO accuracy, timing, and changes
Support after-the-fact cleanup needed to explain spend, timing, or variances at close
Follow established procurement policies, SOPs, and intake pathways
Identify recurring breakdowns or exception patterns and surface them to the PTP Lead
Support stabilization and clean-up efforts as tooling and workflows evolve
Qualification
Required
4–6+ years of procurement operations or P2P execution experience
Strong understanding of intake PO invoice workflows and how upstream errors create downstream friction
Hands-on experience creating and maintaining POs in ERP environments (Zip, Oracle Fusion, Coupa, SAP, etc.)
Comfortable resolving complex operational issues independently
Detail-oriented operator with strong judgment and urgency
Preferred
Familiarity with Zip, Oracle, Ironclad, or similar procurement systems
Experience working alongside BPO or shared-services execution teams
Exposure to audit-ready or control-focused environments
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Baker
Co-Founder and Leadership Advisor
Alyssa Holtz
Client Partner
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