Express Employment Professionals - Tyler, TX · 3 hours ago
Customer Success Manager
Tyler, TX
Full-time
Onsite
Mid LevelExpress Employment Professionals - Tyler, TX is dedicated to helping individuals achieve employment success. They are seeking a Customer Success Manager to manage and improve relationships with clients, ensuring customer satisfaction and driving long-term customer retention.
Staffing & Recruiting
Responsibilities
Managing and improving relationships with clients
Ensuring customer satisfaction
Driving long-term customer retention
Addressing customer inquiries
Offering personalized assistance
Analyzing client needs
Implementing strategies to enhance the customer experience
Collaborating with other team members to strengthen relationships and deliver exceptional service to clients
Qualification
Required
Strong skills in Customer Satisfaction and Customer Service
Proficiency in Customer Retention and Relationship Building strategies
Solid Analytical Skills to assess client feedback and improve experiences
Excellent communication, problem-solving, and organizational abilities
Proven experience in a client-facing role, ideally in a professional service environment
Preferred
Bachelor's degree in Business, Marketing, Communications, or a related field is a plus
Company
Express Employment Professionals - Tyler, TX
Our purpose is simple: To help you find employment success.
Founded in 1995
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase