JPMorganChase · 1 day ago
Quantitative UX Researcher (LLM), Vice President
545 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Mid, Senior Level
$138K/yr - $200K/yr
5+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers and businesses. As a Quantitative UX Researcher (LLM), Vice President, you will shape the user experience across products and services by leveraging your expertise in research methods and collaborating with cross-disciplinary teams.
Asset ManagementBankingFinancial Services
Responsibilities
Partner closely with colleagues across product, design and technology to design and execute research projects which inform strategy and decision-making
Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations to enhance user experience
Define relevant metrics and facilitate their implementation to provide meaningful insights about product performance and user experience
Advise colleagues on what to measure about user experience, both by tracking user behavior and by running user surveys
Monitor industry trends in user experience research methods and incorporate innovative techniques to maintain a competitive edge in the market
Collaborate with others as part of a culture of continuous learning and knowledge-sharing within the user experience team
Qualification
Required
5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods
Proven ability to conduct various research techniques, such as surveys, A/B tests and statistical modelling, to derive actionable insights to inform product decisions
Experience in collaborating with cross-functional teams, including product managers, UX designers and developers, to propel user-centric decision-making and inform product prioritization
Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
Experience analyzing and visualizing data using Python or R, focused on developing reproducible analytical pipelines
Experience synthesizing large datasets from different sources to derive meaningful insights
Experience distilling complex research findings into actionable insights and to communicate insights effectively to audiences with different levels of seniority and familiarity with research
Preferred
Advanced degree (e.g. MSc, PhD) in data science, behavioral science, social psychology, statistics, or another related field
Experience with advanced statistical methods (e.g., longitudinal analysis, multi-level modeling, AI/ML techniques)
Experience using experimental and quasi-experimental designs
Familiarity with Tableau and/or Adobe Analytics
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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