NetSuite · 2 days ago
Data Center Manager - Data Center Support
West Jordan, UT, United States
Full-time
Onsite
Senior Level
$80K/yr - $200K/yr
6+ years expNetSuite, a leader in cloud solutions, is seeking a Data Center Manager to lead teams responsible for building and supporting their cloud data centers. The role involves strong leadership, operational experience, and collaboration with various teams to ensure high-quality service delivery and team growth.
Cloud ComputingComputerCRMiOSSaaSSoftware
Responsibilities
Management and support of 15-20 Data Center Technicians
Data Center day to day support operations in 7/24 mission critical environment
Installation, Field Change Orders and Hardware break/fix activity
Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc
Reacting to and managing incidents, driving resolution and after action analysis
Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
Drive local recruitment for future hires
Creating an environment of continuous improvement
Qualification
Required
6 to 10+ years of experience
Strong people management skills
Business acumen
Well-rounded IT technical abilities
Strong leadership and operational experience
Strong knowledge of computer hardware (Server, Storage and Networking devices)
Ability to drive and manage escalations to rapid resolution and closure
Experience working with distributed teams across the country
Experience in recruiting and hiring top talent
Ability to deliver expansion projects on time with high quality
Ability to collaborate and work effectively with architects, engineers, product management, etc
Experience managing a multi-disciplined Cloud Data Center space
Ability to influence groups outside direct responsibility and with colocation partners
Management and support of 15-20 Data Center Technicians
Experience in Data Center day-to-day support operations in a 7/24 mission-critical environment
Experience with installation, Field Change Orders, and Hardware break/fix activity
Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPIs
Experience interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)
Ability to react to and manage incidents, driving resolution and after-action analysis
Experience with capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
Ability to drive local recruitment for future hires
Ability to create an environment of continuous improvement
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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