Gibson Dunn · 1 day ago
eBilling Supervisor
LA Metro Area
Full-time
Onsite
Mid, Senior Level
$125K/yr - $140K/yr
5+ years expGibson Dunn is a leading global law firm that provides exceptional legal strategies for complex transactions and disputes. The eBilling Supervisor will oversee the eBilling and Billing Team, ensuring efficient electronic billing processes, resolving complex issues, and supporting team development in a fast-paced environment.
Law Practice
Responsibilities
Supervising, training, motivating a team of eight to nine direct reports and contributing to the development and advancement of team members by setting goals for performance and deadlines that comply with the Billing Department’s plans and vision
Organizing workflows and ensuring that direct reports understand their duties or delegated tasks, and monitoring employee productivity and providing constructive feedback and training when needed
Enhancing an existing organizational system for the eBilling team to track and follow up with clients and firm contacts to resolve ongoing issues such as invoice rejections and resubmissions, and communicating with the management team on a daily basis by providing updates and recommendations to address all eBilling-related holdups
Developing solutions to ensure corrective actions are in place for future submissions by analyzing rejection trends and patterns and ensuring corrective actions are in place to limit or prevent future reductions and rejections
Tracking resubmission deadlines across a variety of key corporate clients and coordinating with billing specialists regarding pending issues to resolve reductions in a timely manner, and communicating with the Supervisors and the Regional Managers involving areas of concern and non-performance
Demonstrating a strong understanding of client guidelines and contractual billing arrangements to develop a holistic approach toward recommendations for appealing or challenging reduced and rejected invoices, and performing the necessary, accompanying background research for invoice submissions with available resources
Liaising with Client Accounts (Collections) Team, billing specialists, and client representatives in all aspects of the electronic invoice submissions and appeals process by providing expert-level, subject matter support
Demonstrating a mastery understanding of the functionality and submission requirements for all major eBilling sites and understanding the nuances of each site and their requirements for submission. Sites include, but are not limited to: LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, Corridor
Utilizing Excel functions to efficiently pull reports, create spreadsheets and manipulating complicated LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2, XML) and troubleshooting technical issues for submission
Working collaboratively with the eBilling Supervisor as a team member to support current e-billing processes, schedules, and workloads that promote effective work practices for the eBilling Team, and completing special projects and ad-hoc requests regarding various issues, as needed
Qualification
Required
Minimum of five years of legal e-billing experience is required for this role
Must have the ability to effectively communicate with all levels of personnel
Must have excellent attention to detail and can work well under pressure
Position requires outstanding written and verbal communication skills and excellent organizational skills
Applicant should be able to manage competing requests and prioritize according to firm and client deadlines
During year end (from September through December), applicant should have the ability to manage an increased workload and coordinate with team members to complete work under increased pressure
Ability to work overtime as needed
Candidate must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes
Preferred
College degree is preferred, but not necessary
Experience working with eBillingHub or BillBlast is preferred and experience working with Aderant billing software is a plus
Benefits
Health care
Retirement benefits
Paid days off, including sick time, and vacation time
Parental leave
Basic life insurance
Flexible Spending Accounts
Discretionary, performance-based bonuses
Company
Gibson Dunn
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lawrence Baxter
Chief Technology Officer (CTO)
Michael Herrick
Chief Financial Officer
Recent News
bloomberglaw.com
2025-10-08
globallegalchronicle.com
2025-10-07
globallegalchronicle.com
2025-10-02
Company data provided by crunchbase