KPH HEALTHCARE SERVICES, INC · 8 hours ago
Benefit Review Specialist
East Syracuse, NY
Full-time
Onsite
Entry Level
$20.60/hr - $21.03/hr
2+ years expKPH Healthcare Services, Inc. is a multistate organization focusing on providing top-level service to ProAct clients. The Benefit Review Specialist will assist with day-to-day operations of Account and Client Service Resources, coordinating client setups and ensuring quality assurance in customer service.
Health CareMedicalPharmaceutical
Responsibilities
Process and implement benefit changes and/or updates for existing ProAct clients in all appropriate systems
Perform testing for all new ProAct clients to measure benefit accuracy
Perform quality assurance audits on a regular basis to measure client satisfaction
Maintain client information integrity within all appropriate systems
Assist Customer Service Representatives in the resolution of customer service issues, requiring additional support, to ensure complete client satisfaction
Assist Account Resources in the resolution of customer service issues, requiring additional support, to ensure complete client satisfaction
Coordinate, maintain, and manage the distribution of member mailings
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualification
Required
Minimum High School Diploma or GED
Preferred
AS Degree or Higher in Business Administration, Marketing or related field
2 Years experience with Health Care, Insurance, or related field
Company
KPH HEALTHCARE SERVICES, INC
KPH Healthcare Services, Inc.
Founded in 1903East Syracuse, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase