Wells Fargo · 5 hours ago
Senior Commercial Loan Servicing Representative: Syndication and Participation Operations
CHARLOTTE, NC
Full-time
Onsite
Mid, Senior Level
4+ years expWells Fargo is seeking a Senior Commercial Loan Servicing Representative within Commercial Banking Operations. In this role, you will service syndicated and participated commercial loans while providing direct customer service and managing complex administrative tasks. You will also collaborate with bank partners and provide training to less experienced staff.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Service Syndicated and Participated commercial loans
Provide direct customer service and acts as primary servicing contact with various bank partners for the syndicated and participated loans
Determine appropriate course of action and conduct investigative steps to fully identify customer issues
Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team
Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input
Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Qualification
Required
4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
Commercial Loan experience
Ability to review and interpret complex commercial loan documents
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to manage a pipeline within key performance indicators
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
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