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PPi Software and Services · 22 hours ago

Sales Engineer

Productive Programming Inc is seeking a Sales Engineer to play a crucial role in pre-sales activities by mastering their product suite and delivering impactful demonstrations to prospective healthcare clients. This role involves translating buyer pain points into compelling demos, collaborating with sales and product teams, and ensuring seamless communication throughout the sales cycle.

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Responsibilities

Own the end-to-end demo experience for mid- to late-stage prospects, from discovery alignment through technical validation
Design and deliver workflow-based demonstrations of Care Compass that reflect real clinical, operational, and administrative use cases
Tailor demos to specific buyer personas (clinical, IT, operations, executive) and healthcare settings
Clearly articulate product value, differentiation, and outcomes in a way that resonates with healthcare buyers
Support sales reps during calls as the technical and workflow authority
Develop and maintain deep working knowledge of PPi’s full product portfolio, integrations, and roadmap
Maintain fluency in EHR systems, healthcare data flows, interoperability concepts, and common implementation challenges
Stay current on product enhancements, feature releases, limitations, and known issues to ensure demos are accurate and credible
Translate complex technical concepts into plain-language business value for non-technical stakeholders
Partner closely with Sales to qualify technical fit and reduce downstream implementation risk
Support RFPs, security questionnaires, and technical discovery as needed
Identify and surface upsell or cross-sell opportunities based on prospect workflows and use cases
Provide structured feedback to Product and Implementation teams based on prospect interactions
Work directly with Product, Implementation, Client Success, and Engineering to ensure demo environments reflect real-world deployments
Participate in select implementations to validate what was sold aligns with what is delivered
Ensure a clean handoff from Sales to Implementation by documenting workflows, assumptions, and customer expectations
Standardize demo workflows, environments, and assets to improve scalability and consistency
Contribute to sales playbooks, demo scripts, and enablement materials
Identify gaps in product messaging or demo capability and proactively drive resolution

Qualification

EHR systemsHealthcare SaaS experienceHealthcare workflowsTechnical validationExecutive-level communicationSelf-directedHubSpot familiarityOrganizational skills

Required

Bachelor's degree in a related field or 5 years equivalent practical experience
Direct experience with EHR systems (Epic, Cerner, Meditech, Athena, or similar)
Prior experience in a Sales Engineer, Solutions Consultant, Demo Specialist, or Pre-Sales role within healthcare SaaS
Strong understanding of healthcare workflows, data interoperability, and clinical/operational use cases
Proven ability to present complex software solutions to diverse audiences
Executive-level communication skills—clear, concise, and credible
Strong organizational skills with the ability to manage multiple deals simultaneously
Self-directed, outcomes-focused, and comfortable operating in ambiguity

Preferred

Working knowledge of PACE (Program of All-Inclusive Care for the Elderly) and/or MLTC (Managed Long-Term Care) program models
Familiarity with PACE/MLTC operational workflows, regulatory considerations, and care coordination requirements
Experience demonstrating or supporting technology solutions in value-based care, long-term services and supports (LTSS), or complex care populations
Familiarity with HubSpot or similar CRM platforms
Exposure to implementation or customer success in a healthcare SaaS environment

Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home

Company

PPi Software and Services

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We provide 360 degree support for managed long term care plans by providing outstanding, HIPAA-compliant software and services that meet Medicaid and Medicare requirements.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Crest Rock Partners
2025-05-13Private Equity

Leadership Team

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Dave Prechel
Chief Operating Officer
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Company data provided by crunchbase