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Raymond James · 5 hours ago

Director of ServiceNow Solutions

St Petersburg, Florida - United States

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Raymond James is a financial services firm seeking a Director of ServiceNow Solutions to lead their enterprise ServiceNow team. This role involves strategic and technical leadership to ensure high-quality delivery and continuous improvement of ServiceNow solutions across the organization.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

No H1B

Responsibilities

Lead the ServiceNow solutions team and set the strategy for platform development, support, and innovation

Oversee delivery of major initiatives including the firmwide rollout of Financial Services Operations, Financial Services Operations for BPI, Third Party Supplier enhancements, and the PPM application

Ensure ongoing support and optimization of business applications built within ServiceNow

Partner with business stakeholders to understand needs, define requirements, and translate them into actionable solutions

Guide agile development teams and promote best practices in ServiceNow design and development

Monitor platform health, drive quality standards, and mitigate risks related to platform delivery and support

Foster a strong customer service culture and a collaborative team environment

Qualification

ServiceNow applicationsAgile developmentLeadership experienceTeam-building skillsCommunication skills

Required

Proven leadership experience managing technical or application development teams

Strong background with ServiceNow applications, configuration, and development best practices

Experience leading agile development teams and delivering enterprise level solutions

Ability to partner effectively with business and technology leaders

Strong customer service orientation with excellent communication and team-building skills

Bachelor's: Computer and Information Science, Bachelor's: Information Technology, High School (HS) (Required)

General Experience - More than 15 years, Manager Experience - 10 to 15 years

Company

Raymond James

Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.

Founded in 1962

Atlanta, Georgia, USA

10001+ employees

http://www.raymondjames.com

Funding

Current Stage

Public Company

Total Funding

$1.5B

2025-09-09Post Ipo Debt· $1.5B

1983-07-01IPO

Leadership Team

Paul Shoukry

Chief Executive Officer

James Sickling

COO - Fixed Income

Recent News

PR Newswire

Raymond James, Comcast, and Gentex to Deliver Keynotes at Parks Associates' 30th CONNECTIONS™: The Premier Connected Home Conference in Santa Clara, May 5-7

2026-01-22

Private Banker International

Raymond James to acquire Clark Capital Management

2026-01-17

thefly.com

Raymond James to acquire Clark Capital Management Group, terms not disclosed

2026-01-16

Company data provided by crunchbase