BD · 18 hours ago
Associate Director, Global Process Owner - Field Actions
United States
Full-time
Remote
Lead/Staff, Director/Executive
$181K/yr - $290K/yr
8+ years expBD is one of the largest global medical technology companies in the world. The Associate Director, GPO Field Actions oversees the global Field Action process, ensuring compliance with regulatory requirements and maintaining process standards. This role involves collaboration with various stakeholders and driving continuous improvement initiatives.
Health CareMedical DeviceTechnical Support
Responsibilities
Own and manage the comprehensive global Field Action process, including design, maintenance, and revision control
Ensure alignment with critical regulations (21 CFR Parts 7, 806, 820, ISO 13485, and regional requirements)
Develop and maintain global procedures, work instructions, forms, and job aids
Define and sustain clear governance expectations, roles, and responsibilities across all stakeholder groups
Maintain process alignment with current regulatory expectations and industry best practices
Serve as process expert during audits, inspections, and regulatory inquiries
Provide authoritative guidance to Business Units and Regions on process interpretation
Create and maintain comprehensive global training materials for the Field Action process
Support capability building initiatives for all stakeholders involved in field action decision making
Develop and track meaningful process metrics to monitor performance, timeliness, completeness, and compliance
Analyze data trends to identify strategic improvement opportunities
Lead process improvement initiatives that enhance clarity, efficiency, and compliance
Collaborate across functions (Business Unit Quality, Regional Quality, Regulatory Compliance, Medical Affairs, Legal) to maintain global alignment
Serve as the recognized subject matter expert for the Field Action process
Provide expert process guidance in cross-functional discussions
Seamlessly integrate field action requirements with related quality system processes (complaint handling, risk management, post-market surveillance, QMS governance)
Partner with QMS design authorities and Digital/IT teams to ensure system functionality supports compliance and data integrity
Approximately 20% global travel based on business needs
Qualification
Required
Bachelor's degree in life Sciences, engineering, or a related field
8 years of experience in regulated industries such as medical devices, diagnostics, or pharmaceuticals
Experience in field actions, quality systems, regulatory compliance, post market quality, or closely related areas
Working knowledge of global regulatory requirements for field actions such as 21 CFR Parts 7, 806, and 820 and ISO 13485
Experience working in global, matrixed environments
Preferred
MS or MBA
Experience maintaining or designing global quality processes
Benefits
Annual Bonus
Potential Discretionary LTI Bonus
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President Interventional Segment
Recent News
2026-01-22
Medical Device Network
2026-01-22
Company data provided by crunchbase