District Technical Manager - Rocky Mountain jobs in United States
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Carlisle Construction Materials · 2 hours ago

District Technical Manager - Rocky Mountain

Carlisle Construction Materials is a company focused on providing quality roofing solutions, and they are seeking a District Technical Manager to oversee technical and warranty services. The role involves managing field service representatives, developing technical personnel, and ensuring alignment with sales to enhance customer relationships and service quality.

Building MaterialManufacturingService Industry
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

District Managers, TWS, to focus most of their time in the field (> 50%). Strong interaction in the field with the direct reports and the customer base is essential. This is a field oriented, working management position. The current district includes the states of Colorado, Wyoming, Montana, Idaho, Utah and Arizona
Align with sales to build strong relationships with the customers within the region. Proactively communicate and visit all sales representatives within the territory on regularly scheduled basis to increase the technical presence and build stronger relationships between technical and their teams. A thorough understanding of the CCM valued roofing customers is essential. Communicate and visit with our top CCM roofing contractors to establish strong working relationships. Communicate with sales on roofing customers who are not operating to the technical standards established
Ensure the strategic goals of the company are shared with direct reports and implemented throughout the region
Responsible for the content and completion of Management Approvals, Product Complaint Forms, Monthly Reports, and other required process documents. These required process documents flow through the RTM
Assist the FSR’S with the resolution of the problem jobs and issues as necessary. Involve the RTM as needed
Ensure the knowledge, proficiency, and development of the FSR’S within the territory increases each year and document this increase (Certification Program / Performance Reviews). Work in conjunction with the RTM to ensure success of this development process
Under supervision and participation with the RTM, manage and ensure development of FSR’S within the district. Conduct performance appraisals / goal setting, career discussions and document as required Praise, reprimand, and build cases for promotion and / or termination (when necessary) to establish and maintain an effective, professional, and customer service-oriented staff. Manage Performance Improvement Plans (PIP) as necessary under the guidance of the RTM and Sr. Manager, Technical & Warranty Services
Ensure timely creation and delivery of letters, reports, and specification information via written format to the customer base
Review and ensure all direct reports adhere to budgetary requirements within the region. Ensure all direct reports maintain company assets / vehicles in a professional, clean, and safe condition. Approve expenses of direct reports in a timely manner. All expenses reviewed and approved by month-end each month
Conduct and assist RTM with interviews to ensure the timely hiring of individuals under company guidelines to meet the standards of the open position

Qualification

Technical managementField service supervisionCustomer relationship managementTraining program developmentPerformance appraisalCommunication skillsProblem-solving skills

Required

Management / supervision experience of Field Service Representatives (I, II, & Technical & Warranty Specialist)
Experience in technical and warranty service management
Ability to develop technical personnel and promote career development
Strong interaction and communication skills in a field-oriented management position
Understanding of the technical / sales / customer dynamic
Ability to build strong relationships with customers and sales representatives
Experience in managing performance appraisals and goal setting
Ability to document performance increases and manage development processes
Experience in conducting interviews and hiring under company guidelines
Ability to ensure adherence to budgetary requirements
Strong written communication skills for creating and delivering letters, reports, and specifications

Benefits

Medical, Dental, and Vision insurance
Life and Accidental Death & Dismemberment Insurance
Leave & Disability Income Protection (FMLA, LOA, PPL, STD, LTD)
Employee Assistance Program (EAP)
Health Advocate – health care concierge service
PTO – sick days, 11 holidays, vacation
401K Retirement Savings Plan with company match
Employee Stock Purchase Plan
Flexible Spending accounts (commuter benefits, flexible spending accounts, health savings account)
College Scholarships for Dependents
Tuition Reimbursement

Company

Carlisle Construction Materials

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Carlisle Construction Materials is a manufacturer and supplier of building products.

H1B Sponsorship

Carlisle Construction Materials has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (5)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Jason Taylor
President
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Company data provided by crunchbase