Centier Bank · 1 day ago
Assistant Branch Manager
Portage, IN
Full-time
Onsite
Mid, Senior Level
2+ years expCentier Bank is committed to diversity and exceptional service, and they are seeking an Assistant Branch Manager to help achieve sales goals and enhance client experiences. This role involves managing client relationships, overseeing branch operations, and supporting the training and development of associates.
BankingFinanceFinancial ServicesInsurance
Responsibilities
Leads and motivates based on Centier’s Mission, Essentials of Excellence, and Values
Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank
Cultivate strong relationships with clients, among associates, between branches and departments, and with external companies and organizations
Support the training and career development of all branch associates
Assist with the development and implementation of strategies to meet or exceed branch goals and increase market share
Purposefully participate in and assist with overseeing the Servant Sales process per established guidelines
Serve clients by counseling them on their financial needs, complete account openings, and originating/closing loans
Maintain and expand existing customer and business banking relationships
Ensure Bank policies and standard operational procedures are consistently and uniformly applied throughout the Branch. Work with Retail Operations to assist with Branch questions, concerns, and issues
Lead operational duties such as: opening and closing the branch, verifying weekly currency shipments, maintaining appearance of branch, assisting associates with balancing their drawers and locating any errors, preparing reports, and balancing the branch ATM and vault
Assist with coaching and mentoring of associates to improve results
Create schedules based on expected branch traffic and volume
Oversee the operation of the branch in the absence of the Branch Manager
Handle and resolve client concerns in an efficient manner with the assistance of management if needed
Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism
Assist Branch Manager with the performance management of the team including performance reviews, salary recommendations, coaching, action plans, schedules, hiring, discipline, and termination
Foster professional expertise through online courses and internal seminars to assist in career development
Follow the Essentials of Excellence and exhibit the Corporate Values in both external and internal interactions
Supervise a branch with multiple lines of business (Business Center Branch). Collaborate with each line of business to meet all aspects of the client’s needs
Mentor fellow associates on various tasks and assignments
Available to work evenings, some weekends and at other branches as needed
Qualification
Required
Bachelor's degree in a business-related field preferred
2+ years of management experience; preferably in banking, financial services or goal driven retail sales with an emphasis on consumer and business development
Client service experience
Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems
Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions
High attention to detail to ensure accuracy
Demonstrated ability to work and lead within a team environment
Ability to manage multiple bank initiatives and client/team needs simultaneously
Demonstrate strong interpersonal, verbal, and written communication skills
Consultative skills to identify a client's financial needs and recommend solutions
Demonstrated comprehension of consumer credit including loan to value, debt to income, and credit reports
Adopt new technology, system conversions and software rollouts to successful implementation
Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals
Benefits
Access to our Marathon Health Clinics which provide FREE visits & prescriptions
Generous Paid Time Off benefit
Tuition Reimbursement
401K match
Associate Stock Ownership Plan
Daycare Reimbursement
FREE Onsite Fitness Center/Fitness Reimbursements
Health and Wellness Programs
The ability to have a voice with our Diversity/Equity/Inclusion Council
Career Growth
Work/Life Balance
AND MORE
Company
Centier Bank
Centier Bank is a banking company that offers loans, investments, insurance and other financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott May
Senior Partner, CFO
Anthony Contrucci
Executive Officer and Member of the Board of Directors at Centier Bank
Recent News
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