Avanath Capital Management, LLC · 4 hours ago
Concierge
38 6th Avenue, Brooklyn , New York 11217
Full-time
Onsite
Entry Level
$17.70/hr - $18.70/hr
2+ years expAvanath is a top property management company dedicated to providing affordable housing for the workforce. The Concierge will be the face of the company, delivering exceptional customer service and fostering resident engagement and satisfaction.
Commercial Real EstateReal Estate
Responsibilities
At all times, regardless, provides A+ customer service
Greets prospects and residents and ensures a pleasant guest experience
Delivers an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents
Answers phone calls, routes all calls to the appropriate team member for assistance
Handle transactions like managing vendors and deliveries, accepting and logging packages, and inspecting move-ins and move-outs
Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and aid in the follow-up process after work is completed on routine requests
Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Performs administrative tasks as needed
Maintain open communication with Community Manager and the Superintendent
Contribute to the cleanliness and curb appeal of the community on a continuing basis
Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager
Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry
Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable
The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols
Frequent sitting and walking
Repetitive use of the computer, keyboard, mouse, and phone
Reading, comprehending, writing, performing calculations, and communicating verbally
May work in an elevated site, may walk on uneven ground
Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling
Qualification
Required
Passion for providing exceptional customer service
Exhibits a professional & polished presentation
Outstanding communication skills, both written and verbal
2+ years of customer service or hospitality experience required
Thrives in a fast-paced environment
Flexible schedule that may include evenings and weekends
Preferred
Working knowledge of Yardi Voyager or BuildingLink property management software is highly desired
Benefits
Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
Company
Avanath Capital Management, LLC
Avanath Capital Management is a private real estate investment manager generating attractive risk-adjusted returns through current income and capital appreciation from its investments.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Daryl Carter
Founder, Chairman and CEO
Jun Sakumoto
Partner and Chief Compliance Officer
Recent News
GlobeNewswire News Room
2024-12-20
Business Journals
2023-06-30
Company data provided by crunchbase