University of Chicago · 18 hours ago
Visitor Services Associate
Chicago, IL
Full-time
Onsite
Entry Level
$17/hr - $22/hr
2+ years expThe University of Chicago is a prestigious institution focused on the study of ancient cultures. The Visitor Services Associate serves as a front-line ambassador for the Museum, creating a welcoming and engaging experience for all visitors while supporting daily museum operations and ensuring visitor safety.
Higher Education
Responsibilities
Assists with fire alarm drills or dissemination of information regarding fire alarms
Assist with event set ups and breakdowns
Greet and register museum visitors while providing program information and support throughout galleries and public areas
Ensures compliance with museum guidelines, safeguards exhibitions and collections, and responds to visitor inquiries or concerns
Assist with opening and closing procedures, monitor public spaces for safety, and support setup and breakdown for tours, programs, and special events
Work cooperatively with colleagues across museum departments, participate in meetings and trainings, and complete assigned tasks to support overall museum operations
Performs other related work as needed
Qualification
Required
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree)
Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline
Resume (required)
Cover Letter (required)
Preferred
Experience in guest services, customer service, hospitality, or other public-facing roles, preferably in museums, or higher education institutions
Exposure to safety awareness, facilities support, or access monitoring in a public setting is a plus
Comfort using computers in a Windows-based environment and standard office software such as Microsoft Office
Ability and willingness to learn visitor management tools, access systems, and basic safety or monitoring technologies
Strong interpersonal and verbal communication skills, with the ability to engage respectfully and effectively with a wide range of visitors
Demonstrated commitment to delivering excellent customer service in a public-facing environment
Ability to remain calm, observant, and responsive in busy or dynamic situations
Strong attention to detail and situational awareness related to visitor safety and protection of museum spaces and collections
Benefits
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
Recent News
2025-11-08
San Gabriel Valley Tribune
2025-10-23
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