University of Central Florida · 3 hours ago
Associate Director, New Student and Family Programs
The University of Central Florida is seeking an Associate Director for New Student and Family Programs, a vital unit that enhances student success through effective onboarding experiences. This role involves overseeing orientation programs, managing logistics, and collaborating with stakeholders to ensure high-quality support for new students and their families.
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Responsibilities
Provides comprehensive oversight of all UCF Orientation programs across main and specialized campuses and online modalities
Collaborates with the Assistant Director to design and implement aligned, yet distinct, Family & Guest Orientation programs
Develops communications that support students and families from admission through the first semester and builds partnerships with campus stakeholders and external vendors to ensure effective, high-quality orientation and onboarding experiences
Provides day-to-day event management, schedules development, logistics, room reservations, and production of the overall student orientation experience, including working with campus entities and special populations towards communication and participation in, and related to, new student orientation and onboarding
Manages orientation web reservation system VisualZen, Inc. (VZ). Responsibilities include testing the programming of orientation sessions within VZ (Main Campus, UCF Connect, UCF Online, and specialized campuses), monitoring event registrations, scheduling event e-mails, and updating necessary material
Develops training and leadership curriculum for all student positions within NSFP and establishes assessment measures to ensure alignment of training and development opportunities with student leader outcomes
Provides direct supervision and leadership to two Student Programs Coordinator II positions and general leadership to the Orientation Team (including Orientation Leaders who are supervised by the Student Programs Coordinators, and the Production Techs)
Develops comprehensive assessment plan to understand and improve the overall orientation experience, which includes surveys for FTIC Students, Transfer Students, Campus Partners, and Student Leaders
Assists with implementation of NSFP’s Institutional Effectiveness plan
Manages fund allocation of the orientation budget and orientation leader budget
Reviews quarterly reports and assesses the allocation or reallocation of funds within the departmental budget
Other duties as assigned, including but not limited to, representing New Student and Family Programs on various university-wide committees and overseeing the day-to-day operations of NSFP in the absence of the Director
Qualification
Required
Bachelor's and 6+ years of relevant experience or Master's degree and 4+ years of relevant experience with at least 2+ year(s) of leadership experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6)
Position requires a valid Class E driver's license
All applicants must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future
Preferred
Master's degree in Higher Education, Student Affairs, or a related field, with 4–5 years of professional experience in a university setting
Demonstrated experience designing, implementing, and defining the strategic vision for large-scale orientation or transition programs. This includes developing comprehensive assessment plans to measure impact on undergraduate FTIC or Transfer student success
Demonstrated experience designing, implementing, and assessing comprehensive training programs and curricula aligned with organizational goals and defined strategic outcomes
Proven ability to act as a primary liaison, effectively collaborating and communicating with a wide range of constituents, campus partners, and external stakeholders to achieve departmental goals
Exceptional ability to coordinate intricate events and manage multiple high-stakes projects simultaneously, with a proven track record of prioritizing competing demands in a fast-paced environment
Benefits
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide.
Company
University of Central Florida
University of Central Florida is an American public research university in Orlando, Forida.
Funding
Current Stage
Late StageTotal Funding
$5.08MKey Investors
The Duke Energy FoundationUS Department of EnergyNational Institutes of Health
2024-09-17Grant· $0.07M
2024-09-17Grant· $1.4M
2022-03-14Grant· $3.6M
Leadership Team
Recent News
2025-12-11
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