Pinnacle Group, Inc. · 5 hours ago
MSP Program Operations Manager
United States
Full-time
Remote
Mid, Senior Level
4+ years expPinnacle Group, Inc. is seeking a Program Operations Manager to monitor client functions and build processes that align with business needs. This role involves interfacing with various stakeholders to ensure operational efficiency and support client strategic goals.
IT ManagementSoftware
Hiring Manager
Kathryn Nelson
Responsibilities
Monitoring and improving operational daily functions across clients
Manage the invoicing process to make sure everything is running smoothly
Managing client business operations team for workflow within the VMS
Invoice error issue resolution
Liaison with client AP team and Pinnacle AR/AP
Building processes based on client business goals
Measuring the efficiency of systems and procedures
Monitor financial data and recommend solutions that will drive cost savings
Drive automation, standardization and training across practice
Standardization of best practices for large client program
Qualification
Required
Bachelor's degree
AR/AP invoicing experience
Experience supporting Finance organization
Excel (Pivot Tables, VLOOKUP, IF, etc.)
Ability to complete analysis and effectively communicate results/recommendation
4-6 years industry experience
Managing 2-5+ team members
Managing high volume/high intensity clients
Leading and driving operational best practices and cost savings
Preferred
VMS experience
Company
Pinnacle Group, Inc.
Pinnacle Group is a leading provider of information technology and workforce solutions.
5001-10000 employees
H1B Sponsorship
Pinnacle Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Nina Vaca
Founder, Chairman & CEO
Michael Keiper
Senior Vice President - Strategic Services
Recent News
GlobalFinTechSeries
2025-12-02
2025-09-30
The Real Deal
2025-09-23
Company data provided by crunchbase