NEOGOV · 4 hours ago
Human Resources Generalist - Employee, Labor Relations and Special Projects
Fort Myers, FL
Full-time
Onsite
Mid, Senior Level
$72K/yr - $109K/yr
4+ years expNEOGOV is committed to being an employer of choice, and they are seeking a Human Resources Generalist to manage employee and labor relations programs. This role involves providing consultation on workplace disputes, conducting investigations, and supporting HR policy implementation in a unionized public-sector environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as a primary management resource for employee relations matters, including performance management, disciplinary actions, attendance issues, workplace conduct, harassment and discrimination complaints, grievances, and conflict resolution
Provides guidance and consultation to supervisors and managers to ensure employee relations matters are handled consistently, fairly, and in compliance with applicable laws, City policies, and collective bargaining agreements
Conducts or assists with workplace investigations, including interviewing involved parties, collecting and analyzing information, preparing documentation, and making findings and recommendations
Counsels' supervisors and employees on workplace conduct, progressive discipline, and compliance with personnel policies and procedures
Provides advisement and training to supervisors related to discipline, discharge, and documentation practices
Represents the City in unemployment compensation hearings and assists with preparation for grievance proceedings, mediations, arbitrations, and other employee relations matters, as assigned
Manages risk and ensures legal compliance related to employee relations matters, including compliance with FMLA, ADA, FLSA, EEO, and related employment laws; responds to charges and inquiries from agencies such as the EEOC
Coordinates with the HR Director on employee relations matters with legal implications, including investigations, disciplinary actions, mediations, and arbitrations
Promotes positive employee relations and supports early resolution of workplace concerns to minimize grievances, disputes, and litigation
Serves as a subject matter resource on labor relations by assisting with the interpretation, administration, and application of collective bargaining agreements in accordance with Chapter 447, Florida Statutes
Assists the Human Resources Director with labor relations activities in a unionized environment, including collective bargaining preparation and contract administration
Conducts research and analysis related to collective bargaining agreements, labor laws, PERC decisions, comparable public-sector practices, and bargaining proposals
Assists in preparing negotiation materials, costing analyses, briefing documents, and management proposals
Participates in the collective bargaining process as directed, including data analysis and proposal development
Supports contract administration by assisting with preparation of grievance responses, documentation, and related correspondence
Assists with preparation for grievance hearings, mediations, arbitrations, and other labor relations proceedings
Meets with management to identify and narrow contentious labor issues, conducts research, and recommends solutions consistent with City objectives and legal requirements
Coordinates with the Human Resources Director regarding personnel policies and procedures and participates in the development, revision, and administration of labor-related programs
Provides administrative and professional support to the Human Resources Director related to employee relations, labor relations, compensation, and departmental operations
Assists with administration of the City’s classification and compensation system, including wage and salary surveys, market analysis, internal equity review, pay range updates, and program recommendations
Reviews and processes position reclassification requests and assists with maintenance of organizational charts, position control, and personnel records
Assists with performance evaluation programs and provides guidance on compensation, classification, and contract compliance
Prepares and submits required regulatory and compliance reports, including EEO-4, EEOP, utilization, and related reports
Prepares, reviews, and maintains correspondence, reports, memoranda, policies, procedures, and guidance documents in accordance with applicable laws, rules, and City policies
Maintains accurate, complete, and confidential employee relations, labor relations, and investigation files in compliance with federal and state laws, collective bargaining agreements, and public records retention requirements
Tracks employee relations matters, investigations, grievances, disciplinary actions, and timelines to ensure proper documentation and timely resolution
Assists with coordination and documentation of grievance meetings, disciplinary hearings, labor-management meetings, and other employee relations proceedings
Prepares summaries, timelines, briefing materials, and documentation for management, the City Attorney’s Office, or external agencies, as required
Assists with responses to public records requests, audits, and compliance reviews related to employee relations, labor relations, and compensation matters
Coordinates training activities related to employee relations, supervisory practices, workplace conduct, and policy updates
Maintains HRIS records, databases, spreadsheets, and tracking tools related to employee relations cases, labor agreements, compensation data, and departmental initiatives
Provides high-quality internal customer service to City departments, employees, and the public
Provides backup support for other human resources functions as assigned to ensure continuity of operations
Participates in and leads special human resources projects as assigned by the Human Resources Director
Conducts research, data analysis, and benchmarking to support management decision-making, policy development, and strategic planning
Analyzes trends and identifies areas of risk or improvement related to employee relations, labor relations, and compliance; develops recommendations consistent with City objectives and legal requirements
Coordinates cross-departmental efforts on assigned projects to ensure timelines, deliverables, and objectives are met
Assists with preparation of reports, presentations, and briefing materials for the Human Resources Director and executive management, as directed
Monitors legislative, regulatory, and best-practice developments affecting public-sector human resources and provides summaries or recommendations as requested
Performs other related duties in support of departmental goals and strategic initiatives
Qualification
Required
Bachelor's degree from an accredited college or university in Human Resource Management, Business/Public Administration, or a closely related field
Minimum of four (4) years of progressively responsible human resources experience, including employee and labor relations, HRIS administration, and general HR functions
Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities may be considered
Possess a valid Florida Driver's License
Preferred
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification preferred
Public sector or unionized environment experience strongly preferred
Benefits
Free city-paid employee health coverage, additional for spouse or family
3 weeks Paid Time Off (sick & vacation)
13 paid holidays
Pension plan & optional Deferred Compensation
City-paid life insurance
Optional Vision, Dental, and Disability Insurance
Tuition reimbursement
On-site Gym facility
And much more!
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase