HCLTech · 1 day ago
Field Support Technician
Covington, GA
Full-time
Onsite
Entry Level
$42K/yr - $68K/yr
1+ years expHCLTech is seeking an IT Field Support Technician to provide on-site technical assistance to end-users. The role involves troubleshooting hardware and software issues, ensuring smooth functioning of IT systems, and traveling to client locations to resolve technical problems.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Hiring Manager
Prashant Singh
Responsibilities
Install, configure, and maintain computer hardware, software, and peripherals
Diagnose and resolve technical issues related to desktops, laptops, printers, and network connectivity
Provide support for operating systems (Windows, macOS, Linux) and common applications
Perform routine maintenance and system updates
Respond to service requests and incidents within defined SLAs
Document issues, resolutions, and maintain accurate service records
Assist in setting up new workstations and IT equipment for employees
Ensure compliance with IT security policies and procedures
Qualification
Required
Diploma/Degree in IT, Computer Science, or related field
1–3 years of experience in IT support or field service
Strong knowledge of hardware troubleshooting and software installation
Familiarity with networking basics (LAN/WAN, TCP/IP)
Excellent problem-solving and communication skills
Ability to work independently and manage time effectively
Willingness to travel to different locations as required
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
Deccan Chronicle
2026-01-25
Hindu Business Line
2026-01-24
Company data provided by crunchbase