Dyson Benelux · 8 hours ago
Senior Digital Merchandising Manager
St James, NY
Full-time
Onsite
Senior Level
5+ years expDyson Benelux is seeking a Senior Digital Merchandising Manager to lead a team of eCommerce Merchandisers responsible for managing digital content across various markets. The role involves ensuring high-quality output, supporting team development, and overseeing complex digital projects.
Electrical & Electronic Manufacturing
Responsibilities
Line managing a team of Platform Specialists across Dyson’s multiple CMS and Salesforce Marketing Cloud platforms, ensuring clear direction and support are given to drive a consistently high-quality output and stakeholder service experience. As well as supporting the team with mitigating complex technical issues
Taking time to understand the team’s development needs and aligning them with the overall team requirements and wider business objectives
Accountability for delivering large complex digital project including global and multi-lingual market content, support and training on a diverse range of range of CMS platforms (AEM, Magento and Sitecore as the core three)
You will ensure work is carried out to a high quality to provide uniformity throughout all digital experience and content. You will have a good eye for detail, ensuring the quality and accuracy of all materials prior to presentation either internally or externally. You will ensure all appropriate reviews and approvals are sought and given prior to the releasing or publishing of any work
Senior escalation and support for all platforms
Reporting to the Global Digital Delivery & Merchandising Director on the status of all projects, any risks, issues or project dependencies
Supporting the Platform Specialists to collaborate with the wider e-commerce teams in the Revenue function to test new functionalities on the CMS platforms, and advise on operational roll out of content into platform production as subject matter expert
Ensuring the team are delivering on testing and business validation testing (BVT) – ensuring new website functionality is fit for purpose before release
Supporting the Platform Specialists to collaborate with EMEA markets, Product Owners, Experience Delivery Managers, Global Platform Specialists, Designers, Copywriters, Commercial, and to ensure demanding standards of excellence are achieved
Supporting the team to investigate, identify and resolve technical issues raised by the business
You will be able to influence at all levels within the organisation; building strong, productive collaborative relationships to get things done in the right way, inspiring your immediate team and others on the best use of behaviors
Being proactive in improving the team’s ways of working by identifying and embedding new processes and digital transformations to help improve effectiveness and efficiencies
Qualification
Required
5+ years experience using CMS platforms, preferably one or more of: AEM, Hybris, Magento, Sitecore
2-3 years experience line managing an effective team
Experience working with and managing an offshore team
Ability to motivate, engage and inspire a team
Ability to plan ahead, prioritise tasks and coordinate with the work of others
Resilience and composure to guide projects and teams through arising issues, overcoming challenges to deliver high quality business outcomes
Interest in Digital Transformation and a strategic view of business organisational needs
Ability to communicate effectively with a wide variety of business stakeholders with varying degrees of technical knowledge
Good working knowledge of Microsoft Office and preferably the Atlassian suite
Team player and self-starter, strong communicator at all levels
Company
Dyson Benelux
We’re Dyson. A global technology enterprise. We're about better ideas and better technologies.
10001+ employees
H1B Sponsorship
Dyson Benelux has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase