National Church Residences · 2 hours ago
Sales Consultant
Hilliard, OH
Full-time
Onsite
Entry Level
1+ years expNational Church Residences is the nation’s largest provider of affordable senior housing and health care services, and they are seeking a Sales Consultant to join their team. The Sales Consultant will manage leads and occupancy, assist prospective residents through the sales process, and develop relationships with referral partners to drive overall occupancy.
Elder CareHealth CareNursing and Residential Care
Hiring Manager
Vanessa W.
Responsibilities
Manages prospect cycle including lead management, discovery, personalized solutions, appropriate follow up, and documentation in the CRM. This could be in the form of phone calls, emails, virtual visits, home visits, and tours at the community
Creates a positive first impression for prospects and their families, as well as referral partners, including discovery room, professional collateral, and internal team communication
Conducts tours and assists prospective residents through the sales process to select a living unit
Obtains appropriate documentation for a prospect to become a new resident and communicates with the internal team to coordinate the move in process
Develops and maintains relationships with referral partners, executes the outreach plan, plans events on and off site, managing all site level lead generation efforts
Develops and executes critical components of the sales plan, based on market trends, demands, and community needs to drive overall occupancy and achieve targeted goals
Meets or exceeds KPI expectations for the community sales plan, and drive occupancy to designated goals
Manages customer relationship management (CRM) system for proper and timely sales activity and tracking of the following:
Prospect input and follow up
Input of discovery notes and information to progress the sales stage process
Documenting lead source, lead score, and next steps
Manage overall occupancy and inventory in the CRM
Manage and document outreach in the CRM
Provides regular reports on sales performance, occupancy, and marketing activities
Collaborates effectively with leadership support and marketing team to meet the marketing needs of the community and prospects
Operates within the community marketing budget in collaboration with the corporate team to produce the desired return on investment
Assists non-sales staff with their understanding and appreciation of the concept
Develops and maintains a working knowledge of all National Church Residences’ service offerings as well as community resources
Other duties as assigned
Qualification
Required
High School diploma or GED required
1-3 years in a sales environment
Occasional local travel
Must have good communication, comprehension, computer and interpersonal skills
Must have working knowledge of Microsoft Office Suite, Smart Phone and internet
Must have strong phone contact handling skills and customer service skills
Strong closing experience
Preferred
CRM knowledge preferred
Previous SL Sales experience preferred
Benefits
Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
Parental Leave paid at 100% for four weeks
Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers
Company provided Life & ADD insurance and Disability coverage
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses
Paid Time Off (PTO) and 9 paid Holidays
Company
National Church Residences
National Church Residences provides an array of housing & health care services for seniors with a focus on enabling them to remain at home.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
Community Development Financial Institutions Fund
2024-10-23Grant· $4.5M
Leadership Team
Susan DiMickele
President & CEO
Tom Slemmer
Retired CEO
Recent News
2025-07-02
Seattle TechFlash
2025-06-02
Columbus Business First
2025-03-04
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