Belterra Casino Resort · 3 hours ago
SALES MANAGER
Florence, IN
Full-time
Onsite
Mid Level
3+ years expBoyd Gaming Corporation is one of the premier casino entertainment companies in the United States, and they are seeking a Sales Manager to create and retain Group Sales. The Sales Manager will focus on building customer relations, driving sales growth, and collaborating with the Convention Services team to enhance customer satisfaction.
Gambling & Casinos
Responsibilities
Creates an atmosphere that induces guests to have Belterra Casino Resort as their casino of choice
Is responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service
Focuses on sales growth and retention of Group Sales Customers with their territories
Meets with key department managers to communicate sales efforts, discuss opportunities, and develop ideas for improving group customer satisfaction and ROI
Maintains accurate reports and follows up on internal and external requests
Meets and/or contacts existing “large” customers to solidify retention, quarterly
Closes sales for both new and existing customers
Qualification
Required
Ability to use all equipment associated with the position, including, but not limited to, computer keyboards
Must be able to review and comprehend all necessary documentation
Ability to prospect, create relationships, and close sales
Ability to research, analyze, comprehend, and act upon information and be aware of the business environment in order to effectively manage areas of responsibility
Ability to generate and make meaningful presentations to clients, and generate internal reports
Effective personal presence and proven communication skills both in written and verbal communication, with important and prospective clients, and all levels of management and employees
Ability to seek ideas that will provide better return on investment (ROI) Group Sales and/or efficiencies that will improve profitability for Belterra Casino Resort
Ability to meet requested and required deadlines
Must be flexible to work varying shifts and time schedules as needed
Proven history of sales success that clearly showcases an understanding of customer and revenue growth is required
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
Must be at least 21 years of age
These skills and abilities are typically acquired through the completion of a Bachelor's Degree or equivalent in marketing, business, or related field, as well as three to five years of experience in sales support; sales support management, or call center customer support management
A minimum of one to two years of outside sales experience is required
Preferred
Broad understanding of managing group travel, meetings, events, and group sales is preferred
Knowledge of casino industry and/or hotel and resort marketing as it pertains to group sales is a plus
This role will cover and work from the Indianapolis, Indiana area. Candidate location in or around this area is highly preferred
Company
Belterra Casino Resort
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ginger Kincaid
Human Resources Business Partner
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