Aras Corporation · 9 hours ago
Customer Success Manager
United States
Full-time
Remote
Senior Level
5+ years expAras Corporation is the fastest-growing Product Lifecycle Management (PLM) company, reinventing engineering and manufacturing software. The Customer Success Manager will work closely with Aras teams and customer sponsors to drive post-sales adoption management, customer relationship development, and value realization.
CollaborationComplianceOpen SourceSoftware
Responsibilities
Ensure successful subscriber adoption
Develop subscriber business outcomes and value realization
Develop trusted advisor relationships
Support renewal and nurture expansion opportunities
Develop tools and best practices
Qualification
Required
Bachelor's or Master's degree in Engineering or comparable field
5+ years in sales, service delivery, or customer success management experience
Strong sense of ownership with a bias for action and willingness to roll-up your sleeves to address problems
Dedicated to connect customers with an understanding of their needs and ensuring they understand and realize the full value of Aras products and services
Thrive in developing deep customer relationships and adoption coaching to result in continued revenue generation and high levels of customer satisfaction
Excellent communication and presentation skills
Able to travel up to 40%
Proficiency in both English and Danish
Preferred
Manufacturing industry experience and knowledge of product development best practices
5+ years of Product Lifecycle Management software experience
Significant experience deploying technology or services with large enterprise or global customers
Deep understanding of desired outcomes and business values for adopting PLM solutions
Strong financial acumen including an analytical and process-focused mindset
Understanding of Software-as-a-Service (SaaS) customer management and value drivers in recurring revenue business models
Proficiency in Swedish
Company
Aras Corporation
Aras is a leading provider of product lifecycle management and digital thread solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$138.2MKey Investors
GI Partners40 North VenturesGoldman Sachs Growth Equity
2021-04-19Private Equity
2020-07-30Secondary Market
2018-11-29Series D· $70M
Leadership Team
Leon Lauritsen
Chief Executive Officer
Rob McAveney
CTO
Recent News
2025-11-04
2025-09-19
Company data provided by crunchbase